Cannon Ford of Cleveland

Kierra Smith provided great customer service. I was very impressed with how she answered every question I asked and was able to provide the service I needed. impressed with how she answered every question I asked and was able to provide the service I needed. More

I took my vehicle to get serviced, and Kierra Smith made sure I got everything that I needed. She has great customer service. Great Attitude!! sure I got everything that I needed. She has great customer service. Great Attitude!! More

I called Kierra Smith about my automobile. She took my name and number and called me back about what I needed to do to get my vehicle fixed.. name and number and called me back about what I needed to do to get my vehicle fixed.. More

The best experience I have ever had buying a truck. Go see The best experience I have ever had buying a truck. Go see Brad Washington at Cannon Ford in Cleveland Mississippi. Service is a 10 also friendliness The best experience I have ever had buying a truck. Go see Brad Washington at Cannon Ford in Cleveland Mississippi. Service is a 10 also friendliness is a plus there. More

Car Purchase Review The employees of Cannon Ford made me feel welcomed and valued from the time I entered the dealership until the time I left with my new vehicle. I felt The employees of Cannon Ford made me feel welcomed and valued from the time I entered the dealership until the time I left with my new vehicle. I felt as if my business was appreciated because of the friendly and helpful environment. More

Service department goes above and beyond Really impressed with the service dept in Cleveland. They have taken care of many of my vehicles, always in timely and professional manner. They also Really impressed with the service dept in Cleveland. They have taken care of many of my vehicles, always in timely and professional manner. They also give me heads up to things I need to prepare for, and go extra mile to make sure work is done right. I had a Focus that was part of the national recall. They proactively alerted me, and unlike many Focus owners I read about in other places, I did not have to take the car back many times to get it really fixed. More

Great Customer Services Thanks so much to Gale Scott for working with me and making sure I understood everything while searching for a new vehicle. She's a great sales perso Thanks so much to Gale Scott for working with me and making sure I understood everything while searching for a new vehicle. She's a great sales person. More

Great at first ! Taken Advantage of in the end! I had a front end collision in Cleveland Mississippi and towed to Cannon Ford . I was informed I needed to have a radiator (leaking) and a condense I had a front end collision in Cleveland Mississippi and towed to Cannon Ford . I was informed I needed to have a radiator (leaking) and a condenser replaced to get me home. On the road next day and happy! Took my truck to Kayser Ford in my home town to have the rest of the work done. When the body shop took off the bumper and grill, I noticed the condenser that was so called replaced had a big dent in it right were a oil cooling hose was routed in front of it. With no doubt it happened in the crash and was not a new one. This is a 2015 F250 diesel with 3500 miles on it! You can bet a new condenser cant come that way from the factory. Cannon Ford had now trouble charging me for something they didn't replace. In the 2240.45 dollar invoice they even charged me 36 dollars for the refrigerant they didn't use. When I returned home my engine check lite came on because the secondary cooling system was not filled correctly. another 150 dollars. Mike Jenkins PS. I never thought a dealership could take away my confidence in Ford!! Took there survey 3 times and would not allow me to send it!! Fishy More