
Candy Ford Inc.
Charlotte, MI
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728 Reviews of Candy Ford Inc.
The overall experience of purchasing our new truck was very pleasant and relaxed. Andy was extremely helpful with overall process and willing to answer any of our questions. very pleasant and relaxed. Andy was extremely helpful with overall process and willing to answer any of our questions. More
Brandon and John did an excellent job helping get into a different vehicle at what I could afford Ken explained everything before I sign the papers I give them a 10 different vehicle at what I could afford Ken explained everything before I sign the papers I give them a 10 More
This is a review for the Candy Ford body shop. It took a while - but there was much to do. There was extensive damage to the front of my truck, including many things not visible under the hood. It took a while - but there was much to do. There was extensive damage to the front of my truck, including many things not visible under the hood. Steve not only communicated continually with me to keep me informed, but also communicated with the adjuster and insurance company. It doesn't appear they missed anything, and the truck looks like new again. More
The service is excellent. Brandon was very helpful helping me order my Bronco. It was fun watching the status of the build, delivery, and picking it up. I would recommend Brandon was very helpful helping me order my Bronco. It was fun watching the status of the build, delivery, and picking it up. I would recommend Candy Ford service to everyone. More
Steve the body shop manager is a liar and he's not very good at lying. Dennis his boss made things right. I have used them a few times before and this was the first bad experience I had with the body shop. good at lying. Dennis his boss made things right. I have used them a few times before and this was the first bad experience I had with the body shop. I wouldn't deal with Steve again! More
Overall, great experience & love my new Mach-E. Andy (Sales) & Ken (Finance) were great. Good communication and at no point was there any pressure or hard sales tactics. Very straight-forward an Andy (Sales) & Ken (Finance) were great. Good communication and at no point was there any pressure or hard sales tactics. Very straight-forward and drama-free transaction. I maintain five stars because of the great staff and good deal on the car but have a few critiques: the transaction just took a long time - 3 hours (not including the test drive and demo which added even more time but that was the fun part). I'd recommend doing as much paperwork online / ahead of time as you can (I'd say this for any dealer). Also the showroom could use a coat of paint / be modernized. Critique aside, I highly recommend Candy and will definitely shop them again. More
I have always enjoyed working with the staff at Candy Ford both in sales and service Ford both in sales and service More