Candy Ford Inc.
Charlotte, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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You cannot go anywhere else to get the SERVICE for your vehicle, better then you can get at Candy Ford. The Service team is great and the Head Mechanic is just the Bomb....He takes care of your vehicle lik vehicle, better then you can get at Candy Ford. The Service team is great and the Head Mechanic is just the Bomb....He takes care of your vehicle like it is his own. So don't make a mistake in taking your car or truck to anyone else, for either an OIL CHANGE, or simple to extensive work on your ride. More
Candy Ford is an awesome hometown dealership. This was our 5th new car purchased from John and his team. Trade in was a fair price as well. This was our 5th new car purchased from John and his team. Trade in was a fair price as well. More
everybody was very nice and very had answers to all my questions,showed all the vechicle features and showed us all the functions questions,showed all the vechicle features and showed us all the functions More
Did a good job on my Ford flex. Would recommend candy Ford to others. If my car needs anymore work done I will be sure to take it there Would recommend candy Ford to others. If my car needs anymore work done I will be sure to take it there More
When it comes to sales and service Candy Ford made the whole process easy and enjoyable…Andy Brown did a wonderful job from beginning to end and Ken Comperchio did a fantastic job of sorting through the f whole process easy and enjoyable…Andy Brown did a wonderful job from beginning to end and Ken Comperchio did a fantastic job of sorting through the final details and paperwork…John Dykstra Jr also was great at making sure everything went smoothly…When it comes to a hometown Ford dealership Candy Ford will be there to help you out! More
Service is always expedient and the people at Cand Ford are courteous. They are attentive to any questions or concerns. are courteous. They are attentive to any questions or concerns. More
I've been having my Escapes serviced at this dealership for 13 years. I discovered last week that not only were they putting the wrong oil in my 2017 Escape, they weren't adding enough back in it by more for 13 years. I discovered last week that not only were they putting the wrong oil in my 2017 Escape, they weren't adding enough back in it by more than a quarter. Checking my service receipts from this dealer for the past 3 years (40000 miles) shows they've been putting the wrong oil in it all along. I had the oil changed again last week and checked it before leaving the dealership. Once again, the dip stick showed no oil on it. I told the service person, Jason and he came out and confirmed it. He then asked a mechanic ( Matt) to check it and he also agreed no oil was showing on the dip stick. Matt then got a qrt of oil and added it. I pointed out he added a different oil than is printed on the oil fill cap. Jason offered to complete another oil change immediately along with a new filter and the correct viscosity oil. Being this engine is turbocharged, it's vital the correct oil is used and the correct amount. I can't help but wonder if the engine has been damaged and/or the life of the engine decreased. I've never had anything but good service from Candy Ford in the past. However, this really has me concerned. More
What’s usual at Candy Ford would be considered outstanding at any other auto dealership outstanding at any other auto dealership More
We had just a lube service done. We have ordered a navigation update for our truck, and when that is installed I will be able to more accurately rate our satisfaction with Candy For We have ordered a navigation update for our truck, and when that is installed I will be able to more accurately rate our satisfaction with Candy Ford. More
My body work was accomplished with ease from the way Candy Ford provided the estimate down to the perfect completion of the work. Even the interior of my car was cleaned out and it looked like the day I Candy Ford provided the estimate down to the perfect completion of the work. Even the interior of my car was cleaned out and it looked like the day I bought my car and picked it up. More