Candy Ford Inc.
Charlotte, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 712 reviews
good job! Don't need fifteen words to tell you that you did a good job! Don't need fifteen words to tell you that you did a good job! More
Was told I needed a $1550 part replacement due to ongoing 10R80 transmission issues, after already paying $125 for an adaptive learning reset that did nothing. I was called and informed that none of that fi 10R80 transmission issues, after already paying $125 for an adaptive learning reset that did nothing. I was called and informed that none of that fixed my transmission issues, and that I ultimately need to replace my transmission for another almost $8000, and I still had to pay the bill for work that didn’t fix it even 1%. I informed the service manager that my truck, which still only has 58k miles, is running worse now than when I brought it in, and his response was “well I have to pay my guys.” Ford corporate is ignoring the widespread transmission issue, and now a dealer is basically saying “tough, keep paying.” This is the first and last Ford I’ll own. More
The people they treat you the way you want to be treated real good service real good service More
Ken knows his stuff. He truly cares and wants to get in in that car! He truly cares and wants to get in in that car! More
No problems no complaints . Excellent customer service . My first new care buying experience went well. Excellent customer service . My first new care buying experience went well. More
No problems no complaints. Considering this is my first new vehicle buying experience all went well. Considering this is my first new vehicle buying experience all went well. More
Dan and the team were first class in helping me get into my Super Duty my Super Duty More
Thay worked with me and got it done. Very nice and fast would buy again there. Very nice and fast would buy again there. More
I was an ‘out-of-towner’ miles away from home in pursuit of an 2023 Maverick. And, they treated me as though I were one of the locals. Andy and Ken are amazing people, I’m so glad I got them to work with me of an 2023 Maverick. And, they treated me as though I were one of the locals. Andy and Ken are amazing people, I’m so glad I got them to work with me towards getting my very first truck. The whole process was the quickest I’ve ever been in and out of a dealership I’ve ever experienced. Come see the good folk of Candy Ford, you’ll thank me later. More