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Candy Ford Inc.
Charlotte, MI
712 Reviews
Candy Ford Inc in Charlotte is a full service automobile dealership. We sell New Fords and different makes of pre-owned vehicles. Our certified technicians are able to service all makes and models. We have a collision center ready to repair your vehicle. We have been family owned for over 40 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 712 reviews
January 09, 2024
No real problems with anyone; very friendly service. But the trade-in we received for our old Ford was quite dissapointing But the trade-in we received for our old Ford was quite dissapointing More
by hayrey
Verified Customer
January 06, 2024
Steve the body shop manager is a liar and he's not very good at lying. Dennis his boss made things right. I have used them a few times before and this was the first bad experience I had with the body shop. good at lying. Dennis his boss made things right. I have used them a few times before and this was the first bad experience I had with the body shop. I wouldn't deal with Steve again! More
by pmponzol
January 05, 2024
Overall, great experience & love my new Mach-E. Andy (Sales) & Ken (Finance) were great. Good communication and at no point was there any pressure or hard sales tactics. Very straight-forward an Andy (Sales) & Ken (Finance) were great. Good communication and at no point was there any pressure or hard sales tactics. Very straight-forward and drama-free transaction. I maintain five stars because of the great staff and good deal on the car but have a few critiques: the transaction just took a long time - 3 hours (not including the test drive and demo which added even more time but that was the fun part). I'd recommend doing as much paperwork online / ahead of time as you can (I'd say this for any dealer). Also the showroom could use a coat of paint / be modernized. Critique aside, I highly recommend Candy and will definitely shop them again. More
by Skymarc5
December 31, 2023
I have always enjoyed working with the staff at Candy Ford both in sales and service Ford both in sales and service More
by spiderehlers
Employees Worked With
Other Employees :
Stacy Gamet
December 30, 2023
Candy Ford and my salesman Joe Daly were outstanding in all aspects of the sale. I would recommend them to anyone! all aspects of the sale. I would recommend them to anyone! More
by brent.crossman4
December 24, 2023
Pick up and drop off was great. Service was great as well. Will be back. Service was great as well. Will be back. More
by martinham
Employees Worked With
December 21, 2023
Awesome service. They were very fast friendly and know what they are talking about. Thank you They were very fast friendly and know what they are talking about. Thank you More
by edick13
December 20, 2023
It was a good experience, Dan went above and beyond to make the sale good. make the sale good. More
by gdhlawncare
December 17, 2023
Great service and friendly staff. Love that they wash my vehicle after service. Nice touch Love that they wash my vehicle after service. Nice touch More
by lantz.karen
December 15, 2023
They were very helpful with the process of buying a car. Very kind and nice also. I definitely recommend. Very kind and nice also. I definitely recommend. More
by mistylea88
