Campbell Volkswagen of Edmonds
Edmonds, WA
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Went in, talked with BC and Larry. They gave us the deal in about 5 minutes. BC asked for some colors that we were interested in [top 3] and he returned 5 minutes later with 3 cars at various dealers that in about 5 minutes. BC asked for some colors that we were interested in [top 3] and he returned 5 minutes later with 3 cars at various dealers that they could do a trade with. We picked one. They gave us a fair amount on our trade-in [more than I was expecting] and we were signing papers in about 20 minutes [not including a test drive we did of a TDI (went with gas over diesel)]. Cecil was pleasent to work with during financing. Not pushy at all with the 'sales' portion of the financing part. More
Nice dealership. Larry (my salesman) was not overpowering in any way and didn't pressure me into buying anything I wasn't comfortable with. I will use his services again when looking for a car. overpowering in any way and didn't pressure me into buying anything I wasn't comfortable with. I will use his services again when looking for a car. More
Clint was absolutely amazing during my purchase. I had certain needs when it came to my car purchase and Clint was so helpful and insightful. I really feel like we got to know each other during the proces certain needs when it came to my car purchase and Clint was so helpful and insightful. I really feel like we got to know each other during the process and I respect Clint very much. He has more integrity than I would ever expect to run into at a car dealership. His work with me did not end after I signed the papers and drove away. Clint has helped me with additional services after my purchase and feel like if I ever need anything he will be there for me and my family. The next time I purchase a car I am going to Campbell Nelson and talking to Clint Richardson. Thanks for everything Clint! More
What a great experience I had this week with Campbell Nelson. We had shopped around, both with C-N competitors, as well as online - looking for not just the right price, but "the right deal" - proximity Nelson. We had shopped around, both with C-N competitors, as well as online - looking for not just the right price, but "the right deal" - proximity to our house (for service and loaners), the right sales person (friendly, not too "salesy"), a bit of earnestness/integrity, and some honest conversations about cars, strengths, weaknesses, etc. I know the VW brand very well and have been a VW/Audi owner for north of 25 years. We were looking to mix up our cars. We had a car for him (me) and a car for her (my wife) and we also have 2 young children and a dog. So we needed a combo of cars that would serve all of us - but also be fun to drive and at a deal/price that would not break the bank. We ended up trading in my Audi for a Tiguan. We liked Larry and the way that C-N operates so much that 2 days later we came back and bought me a 4 Door GTI. I have to say that Larry really went to bat for me. We sliced and diced the numbers back and forth for a day or so before we finally arrived at something that worked for everyone. I also have to say that every time I let him know I was coming to the dealer he had multiple prospective cars - detailed, and out front waiting for me - each time. No wandering the lot looking for what I wanted - no bait and switch "oh we have another lot" or any of that nonsense. Just 2 or three cars he knew I wanted - ready for me to test drive, right up front. It was killer. When it finally came time to do the deal on my car - I called him in advance and just showed up at the dealer. My new car was out front waiting - full tank of gas, rubber mats in, detailed - just perfect. (I have to say the detailers here do a very good job as well - both cars we purchased this week were delivered in impeccable detail shape) Paperwork was ready - Cecil ran me through in like 3 minutes - and off we went. Fastest car transaction ever, aside from my very first one (where I paid 500 dollars cash for a 74 Opel Manta. :) Net-Net and the short version of the story - I had such a great experience the first time around that 2 days later I completed my stable and bought a second car from them. I highly recommend Larry; and BC was awesome too - just straight up - no xx, here is the deal, "how can we make it work for everyone" type of approach. Larry was phenomenal and I will recommend him without reservation to any of my friends. I truly felt like he worked for me and was my advocate in getting me the best deal, for the right car, at the right time possible. Enough said! More
This was an all around good experience on buying a new car--Easy to work with, great location, nice selection. Good enough that we bought two. Would happily recommend Larry and Campbell Nelson. car--Easy to work with, great location, nice selection. Good enough that we bought two. Would happily recommend Larry and Campbell Nelson. More
Great service doesn't stop after the deal is done like most other dealerships. So why should the positive reviews? Its only been two weeks since I bought my car. I went back up today (almost 70 miles a most other dealerships. So why should the positive reviews? Its only been two weeks since I bought my car. I went back up today (almost 70 miles away) for some service, and simply stated, that's what I got, great service. I've owned countless cars, bought from various dealers and visited even more in the interim. How many times have you actually seen the owner walking around? I never have, until today. I met Kurt and spoke to him briefly. He could have blown me off or kept it short but he listened to what I had to say and I could tell he takes pride in his business. I gain NOTHING for leaving a positive review; the deal has been done for two weeks. I just think its important for people to know the truth about dealers and when you have a good experience. There are too many shady dealers out there and Im humbled to know there are still honest, good, customer driven hard working people out there. Thanks (again) guys, Future returning customer. More
Mike was fabulous to work with! He was easy going, professional and went above and beyond. The sales process was exceptionally easy from start to finish. I would absolutely go back for my next car and professional and went above and beyond. The sales process was exceptionally easy from start to finish. I would absolutely go back for my next car and would recommend Campbell Nelson to everyone! Thanks again Mike! :) More
This was absolutely our very best car buying experience ever! We will never shop elsewhere again. We had prepared ourself for the usual "used car salesman" mentality, but this is not how Campbell Nelson ever! We will never shop elsewhere again. We had prepared ourself for the usual "used car salesman" mentality, but this is not how Campbell Nelson works. Jon Taschner was fabulous! He quickly zeroed in on our needs and desires in a vehicle and got us set up for test drive right away. We loved the car immediately and the minor glitch that we discovered with the car was repaired quickly and courteously by the service department. If you want a no hassle, fun car buying experience go see Jon. He worked everything out for us with our trade and made us feel great in the process. Jon has even followed up with us to make sure that we were happy with our purchase and that we were enjoying our car. Wow! Such a pleasant surprise. It was quite refreshing to deal with Campbell Nelson and we hope to be back soon for another vehicle. We highly suggest giving them a try the next time you are in the market for a vehichle - new or used. More
This is a great dealership! We have leased two cars from This is a great dealership! We have leased two cars from Larry Camp and both experiences were awesome! Everyone that helped with the process were This is a great dealership! We have leased two cars from Larry Camp and both experiences were awesome! Everyone that helped with the process were very genuine and not pushy at all. More
Sonny is always so pleasant and helpful. He is very professional and listens to my problems and gives me good advice to keep my car running in excellent condition. I truly appreciate his knowledge and professional and listens to my problems and gives me good advice to keep my car running in excellent condition. I truly appreciate his knowledge and experience. It is a pleasure to have him servicing my car. More