Campbell Volkswagen of Edmonds

Great Experience Purchased a used car for my wife. Financing was taken care of before I even walked through the door. Arrived just to pick out the car and sign paperwo Purchased a used car for my wife. Financing was taken care of before I even walked through the door. Arrived just to pick out the car and sign paperwork. Easiest and friendliest transaction ever. Very happy with the level of service that I received. More

'KEMPER KUSTOMER KARE' The Tiguan purchase was our 4th car from Campbell-Nelson and perhaps our most notable - not just for vehicle quality, but the outstanding customer exp The Tiguan purchase was our 4th car from Campbell-Nelson and perhaps our most notable - not just for vehicle quality, but the outstanding customer experience. Despite significant pain from a back injury, salesman Alan Kemper made it to our arranged appointment and that meant a lot to us. The car was everything we'd expected and more, whilst the insurance and finance members of the team made a point of putting us at ease. Alan even removed our Veterans plate and from start to finish, looked after our every need. We look forward to our next visit to CN, be it for service (JP is always ready and willing to do what is needed) or should I just simply say, for THE service. Thanks team CN. More

New car sales Thank you Eric Forrer for the great experience in buying my 2015 Passat. I hated to part with my 2014 Passat TDI but couldn't see myself driving it an Thank you Eric Forrer for the great experience in buying my 2015 Passat. I hated to part with my 2014 Passat TDI but couldn't see myself driving it anymore. I especially appreciated you calling me about the extra rebate. It speaks well for you and the dealership. More

Wonderful experience! Campbell Nelson VW is a fantastic place to shop. I just bought my 2014 VW Jetta and was a great experience for me, a first time buyer. They are very h Campbell Nelson VW is a fantastic place to shop. I just bought my 2014 VW Jetta and was a great experience for me, a first time buyer. They are very helpful, they are not pressuring. Both the sales team and service dept. Are very friendly. The service dept is also very efficient and accommodating. Highly recommend Campbell Nelson! More

I bought my first new Volkswagen in 30 years from Campbell Nelson in 2000 from Steve Donley. It was a new Jetta GL and it has been one of the best cars I have ever had. I sold it to a colleague at w Campbell Nelson in 2000 from Steve Donley. It was a new Jetta GL and it has been one of the best cars I have ever had. I sold it to a colleague at work and he really likes it. (He was trained in Germany as a Volkswagen mechanic) Then when my dad needed a new car he also bought a new 2004 Jetta, this one from Tom McCormick. He had an accident about a year later. If he hadn't been in that Jetta he may not have survived. When he got well he bought a new 2006 Jetta, again from Tom. He really likes it. A while later my wife's Honda Accord was stolen. Naturally I wanted to buy her a good car that was safe. Enter her 2006 Jetta which was purchased from Tom. About a month ago I bought my 2014 Jetta SE from Barry Garman. The purchase process was very straight forward. Barry was very helpful and followed up on all of my concerns. Another one of their "strong suits" is the Campbell Nelson Service Department. I have been working with Peter, Sonny and Lee for quite a while. They are honest and do very good work. I wouldn't take my Jetta anywhere else for service. I look forward to buying my next Volkswagen from Campbell Nelson. More

I went into Campbell Nelson looking to lease a car or to buy a slightly used car. My preference was to lease a car. With previous dealerships I had horrible customer service and the unwillingness to work wi buy a slightly used car. My preference was to lease a car. With previous dealerships I had horrible customer service and the unwillingness to work with me with the situation I found myself in. Clint and Mike were very welcoming and worked with my situation to get me into the car that I truly desired. They figured out a way so I could drive away in a brand new car. I appreciate everything they did for me. I would recommend going to this dealership to anyone who asks. The customer service I received was one of the best I've gotten anywhere I've ever gone. I will, without a doubt, go back to them for future car purchases. -Ambyr More

I just purchased a new 2013 Passat TDI SE. My salesperson Greg Skartvedt was great, very knowledgeable and easy to work with. Travis were great too. There was no pressure and they showed me a way to purchase Greg Skartvedt was great, very knowledgeable and easy to work with. Travis were great too. There was no pressure and they showed me a way to purchase the car and keep my payments low. This is the third car I have purchased from Campbell Nelson and I recommend this dealership to my friends when they are looking for both new and used cars. More

Two months ago I bought a 2013 Touareg TDI from Campbell Nelson and my experience was excellent. Before working with Campbell, I also worked with two other local dealers but I must say Campbell was head an Nelson and my experience was excellent. Before working with Campbell, I also worked with two other local dealers but I must say Campbell was head and shoulder above others in honesty and customer service. What Campbell focused on was getting the exact Touareg model/trim I wanted, and unlike one of the dealers, they never tried to convince me to buy an on-lot model that didn't match my needs. Furthermore, after I took delivery of a Touareg which they moved from another dealer, and realized the original dealer was not forthcoming with the condition of the car (500 miles on the odometer with under body damage), they proactively located another Touareg from Oregon and swap the cars out for me with zero hassle and extra charge. I love cars but my experience with dealers in the past has not been consistently positive. Campbell is different: No pressure, great price, honest, and EXCELLENT customer service. I WILL go back to them anytime. Many thanks to Barry Garman, Susie Karle, and Alan Kemper, who made this entire experience excellent. Charles More

Was looking for a used truck and Clint Richardson was very helpful. Have not purchased yet but will go back if they find something for me. Clint was never pushy and seemed to really listen to my needs. H very helpful. Have not purchased yet but will go back if they find something for me. Clint was never pushy and seemed to really listen to my needs. He didn't just try and sell me something I didn't want. More

We went into Campbell Nelson dealership with no intention of buying a car. We were just looking to see what was available that we could afford. Barry really listened to us and showed us some used cars that of buying a car. We were just looking to see what was available that we could afford. Barry really listened to us and showed us some used cars that would fit our current need. There was a Beetle on the lot that was a very good buy and tried it out. We were sold on it! Normally I would have my husband take me home when it comes to the actual process of buying the car. I cannot stand the foolishness involved in the purchase of a vehicle, it really makes me angry and I never know if I got a fair deal or was I taken advantage of. Barry made it a totally different experience! He was straight forward with the price of the car and our trade in value. The entire crew at Campbell Nelson made buying this car a good experience. More