Nissan of Everett

One of the worst car service experiences I have ever had. I brought my Rogue in for a 70,000 mile service and was told it would take an hour for an oil change. Three hours later when I got the employees at I brought my Rogue in for a 70,000 mile service and was told it would take an hour for an oil change. Three hours later when I got the employees at the service desk to step away from their pizza party they said my car was done and gave me a little off for the long wait. As I was leaving I see they did a 50,00 mile oil change, didn't even wash it like they promise and then proceeded to text me a list of services they recommend and say I declined. Now I'm looking for a new mechanic to see if they even did any work or if they did if they did any damage. More

Save yourself and do not come here. From the sales department staff's arrogant communication style to unfortunately the worst department of all here the "Service Department" at Nissan C From the sales department staff's arrogant communication style to unfortunately the worst department of all here the "Service Department" at Nissan Campbell of Everett. First of all, the mechanics may be certified here but clearly that does not mean they can correctly repair your vehicle and pleaase note that they will send you home here in unsafe and not correctly inspected vehicles and will take your thousands of dollars. If you would like to have $3400 worth of work done, only to drive home, turn around and bring it back because they screwed up your rotors that they replaced.... what a joke and waste of my life here. Clearly these are not qualified professionals or mature seasoned mechanics. All the technicians looked like they were 15 years old and the service department manager clearly has no clue or concept of what is happening in his own department. What a sorry excuse for management with no customer satisfaction guaranteed. Expect to only be dissatisfied, upset off and robbed here as a customer. No thanks, never again. Customers BEWARE. More

Easy and no games. Our 3rd car from Everett Nissan. Great service always. We drove from Spokane to buy our new Rogue. Ray Ishak is the best. service always. We drove from Spokane to buy our new Rogue. Ray Ishak is the best. More

Tyler Embertson complete jerk! His Arrogance was deplorable, extremely rude not only to me but to a new hire he was training, Theo who is a Veteran and a recent college graduate who had more costume deplorable, extremely rude not only to me but to a new hire he was training, Theo who is a Veteran and a recent college graduate who had more costumer service value! More

These self centered jerks need to remember that buying a car is about the customer, not about them. Travis treated me like my car and i were completely worthless waste of his time. car is about the customer, not about them. Travis treated me like my car and i were completely worthless waste of his time. More

Dealer misrepresented what we signed for, charging much more Although the staff were all quite friendly and efficient, they really took advantage of us as young, inexperienced buyers. We found a used car listed Although the staff were all quite friendly and efficient, they really took advantage of us as young, inexperienced buyers. We found a used car listed online available at their dealership. It was quite affordable, but using their financing was required. They implied that we would only get that cheap price through their financing, even though we wanted to just buy the car outright. They also implied that as long as we paid everything off quickly, we wouldn't be looking at a very different cost. Come time to pay of the loan in full, they charged us nearly 8 thousand dollars over the original asking price of the car, in spite of paying off in less than a year and accruing minimal interest. I thought the "car dealers as swindlers" idea was a myth in these days, but I definitely feel we were taken advantage us. Ultimately it is our fault for signing the paper work without understanding it, but I mistakenly trusted them to fully explain what we were purchasing and they failed on every level to be honest, straight forward, or interested in what was was best for us. More