Campbell Nissan of Edmonds

First new car purchase John did a great job laying out different scenarios without pushing in one direction. Appreciated that he help us off and on over a week while we mad John did a great job laying out different scenarios without pushing in one direction. Appreciated that he help us off and on over a week while we made a dessision. More

Best experience while purchasing a car! John was so pleasant and informative. I didn't feel any pressure at all. We looked at the numbers - he really knew what he was doing - and I was abl John was so pleasant and informative. I didn't feel any pressure at all. We looked at the numbers - he really knew what he was doing - and I was able to make an informed decision on my purchase. I would highly recommend him to friends and family. Cecil was also really great! More

Great easy experience these guys were very quick to get back to me after an Internet inquiry. Thier service is fast, low pressure and very informative. They were more inter these guys were very quick to get back to me after an Internet inquiry. Thier service is fast, low pressure and very informative. They were more interested in getting me into the right car and right price than getting a sale. More

Friendly, Helpful and Knowledgeable John was helpful and very pleasant without be pushy. He listened to our needs and concerns and helped us find the best solution. He took the time st John was helpful and very pleasant without be pushy. He listened to our needs and concerns and helped us find the best solution. He took the time stay after hours and ensured we were comfortable with all of the features of the new vehicle. I will be recommending John to friends and family when they are looking for their next vehicle. More

Best dealership experience I started looking into lease options about a month ago. I was looking at a few different vehicles. I made contact with Alan Kemper online. He quickly I started looking into lease options about a month ago. I was looking at a few different vehicles. I made contact with Alan Kemper online. He quickly sent me the information I was looking for. We emailed back and forth for about a month. I had a busy schedule and I appreciated that he would check in with me periodically but was not pushy. I finally found time to make it in but i just missed Alan. John Kelch was able to help me out at the dealership. We went for a test drive then went back to the office to discuss vehicle and lease options. We are getting close to closing time but I was able to agonize over the color while we were hammering out the details. Finally was finished with all the paperwork about 10 minutes after closing but John still took about 20 minutes to sit in the vehicle with me to go over all the car gadgets. He helped me pair my phone and made sure I felt comfortable driving off the lot in my new car. I did feel bad about holding him up but i appreciated the time he took to show me all the cars technology. I also appreciated the fact that Alan was giving me an idea of prices before i even came in. My monthly payment is exactly what her said it would be. This by far is the best car purchase i have ever made. More

Trade on a 2015 Rogue Absolutely outstanding in every way, and I really couldn't be more impressed with your staff! Both John Kelch in sales, and Robert (I didn't catch hi Absolutely outstanding in every way, and I really couldn't be more impressed with your staff! Both John Kelch in sales, and Robert (I didn't catch his last name) in service, were simply the best that I have ever worked with on a car deal, ever... Robert managed to turn the extremely tough situation that I was facing with my old car, into more options than I ever thought I had, and in turn took the weight of the world off my shoulders. Then John took the time to show me several vehicles that I could comfortably afford, gave me all the information on comparative models/option etc. and did it in a way that made me feel like I was working with a longtime family friend. I couldn't be happier with the trade in value that I received, the new vehicle that both myself and my family are enjoying today, the support of your staff and overall vibe I got at Cambell Nelson Nissan. Truly outstanding, and I am sincerely appreciative! More

Great experience All around pleasant, fair, low pressure, straight forward and easy car buying experience. Roy was a true pleasure to do business with. Would definitel All around pleasant, fair, low pressure, straight forward and easy car buying experience. Roy was a true pleasure to do business with. Would definitely recommend this dealership. More

How buying a car should be This is the third vehicle I have purchased at Campbell Nelson with John. It is wonderful to drive away in a new vehicle that you love without any li This is the third vehicle I have purchased at Campbell Nelson with John. It is wonderful to drive away in a new vehicle that you love without any lingering doubt if you paid too much. The process is painless - I have always felt valued and heard throughout the process. I love my new Rogue and appreciate knowing that if I have any questions or issues I can pick up the phone and call John. I have referred several friends and co-workers with confidence to John knowing they too will have an incredible car-buying experience. More

An unusually painless buying experience I contacted John Kelch about a Pathfinder on a Friday morning, and by Friday evening my wife and I were on our way home in it. I was very straightforw I contacted John Kelch about a Pathfinder on a Friday morning, and by Friday evening my wife and I were on our way home in it. I was very straightforward with John in what I was looking for in our initial conversations via email. He told me that he was confident that if we came in to take a look at it, we could find a deal that works for all sides. Long story short ... he did what he said he would, and we left happy in our new vehicle. Mark McGee also made the signing process a pleasant one. Thanks John, Mark, and crew. More

Incredible experience - lifetime customer For as long as I can remember these past *almost* 43 years, I have thought of car dealers as sneaky, tricky and out to sell sell sell. My experience For as long as I can remember these past *almost* 43 years, I have thought of car dealers as sneaky, tricky and out to sell sell sell. My experience at Campbell Nelson has taught me that not everyone truly IS like this - not all dealers are alike! I have purchased 4 cars in my lifetime - it's not exactly a common occurrence for me - and I have to say John Kelch made it SO easy. I walked in, we sat down, we discussed my options, he pleasantly and enthusiastically told me to expect something different from him and he DELIVERED on it in BIG ways. He was able to work with me to find the right car for me - every option I wanted and he really engaged with me personally to understand what I was looking for. THEN, just when I thought the experience couldn't get any better, Cecil came in and blew me away with his experience, knowledge and kindness. Wow. Phenomenal. I'm already telling everyone I know within 72 hours of walking through the door for the first time - and referring my coworker to John this morning! I may not be a "frequent car buyer", but I have a big mouth and I tell EVERYONE when I have a good experience - and I will tell them PROUDLY that Campbell Nelson has earned a new customer for life. THANK YOU for letting me buy a car from you! OH! And please keep up the good work with DOING GOOD in the universe - I am dedicated to leaving the world better than the way I find it and I am SO PROUD that you are too. More