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Campbell Ford - Service Center

Niles, MI

4.6
692 Reviews

692 Reviews of Campbell Ford - Service Center

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March 08, 2025

Campbell Ford goes out of their way to make things convenient for the customer. Many companies don’t do that. More

by mstephenson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylaar
Mar 09, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 07, 2025

They where on time ,very respectful and efficient I would recommend to my family and friends.. More

by KENBROOK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 07, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out, Ken. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 07, 2025

I appreciate the hard work they do. Sometimes I set and wait and Sometimes I get a ride home. More

by 69MORNINGSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 07, 2025

Everyone at Campbell are great to work with, very helpful, professional, polite, service is the best, will always take my daughters car there More

by brookefawcett2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Campbell Ford responded

Thank you so much, Brooke, for your kind words, and for taking the time to leave us this wonderful feedback! We are always happy to service your daughter's car!

March 06, 2025

Very professional. Customer oriented. Came to the house performed the work came and told us what was done and that he was leaving. Great experience. More

by Cdford
Recommend Dealer
Yes
Employees Worked With
The last visit was remote to my house for a recall
Mar 07, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 06, 2025

Perfect timing. They contacted me about a recall on my truck and set up a time to come to my house to knock it out. Communication was good, the technician arrived on More

by BDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 04, 2025

The staff was very helpful and provided updates on the service and when it would be complete. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene 5 stars
Mar 05, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department, Randy! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 03, 2025

Unbelievable service! Their mobile service they provide is second to none. Will use them in the future! More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitschelen
Mar 03, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 02, 2025

Campbell Ford was able to pick up my truck, handle a recall, and bring my truck back all in one day with very little need from me to do anything. It was super handy and I really appreciate their white g More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 03, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 02, 2025

Excellent customer service and attention to detail. Waiting area clean and comfortable. Service department keeps me informed on progress More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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