Campbell Ford - Service Center

Just a bad day Had a new service writer and I didn’t have an appointment. Let me say, there is Always room for walk ins. Life is busy and we can’t all scheduled ever Had a new service writer and I didn’t have an appointment. Let me say, there is Always room for walk ins. Life is busy and we can’t all scheduled every minute of our day. Even though he got me in, I felt like it was going to be awhile since I didn’t have and appt. for an oil change. 2 hours later I was presented with a estimate of $550 for additional work. I was actually kidding with a gentleman in the waiting room that when you bring in your vehicle it always $500. Sure enough his horn was $575. 2 hours later they brought around my car and it wasn’t even washed. Private service center provide better service. This dealer is one of the lowest rated in the country. More

Best Ford Dealer and Service Dept. Cannot day enough good things about Campbell Ford! Best service in Michiana area. Honest, trustworthy, and truly cares about customer service! #1 Ford Cannot day enough good things about Campbell Ford! Best service in Michiana area. Honest, trustworthy, and truly cares about customer service! #1 Ford In Michiana! More

service Things always seem to be taken care of taking into account my work schedule. I would like to see the service area keep familiar faces. Seems like th Things always seem to be taken care of taking into account my work schedule. I would like to see the service area keep familiar faces. Seems like there is a 'lot' of new faces when I go in. The new service mgr (Jeff) is good. Try and keep him around. More

Auto body repair The body shop did a really good job getting my car back looking like a new car again I loved it keep up the good work guys thanks Campbell's. The body shop did a really good job getting my car back looking like a new car again I loved it keep up the good work guys thanks Campbell's. More

oil change I stopped in for an oil change without an appointment. The service manager go t me in and out in less than 45 minutes. I know that there were some abs I stopped in for an oil change without an appointment. The service manager go t me in and out in less than 45 minutes. I know that there were some absences in the department, but I was very appreciative of the quick attention. More

Oil change - Works Package The work performed met expectations but I felt a hour to do this work was somewhat lengthy considering that I had already made an appointment for the The work performed met expectations but I felt a hour to do this work was somewhat lengthy considering that I had already made an appointment for the oil change service. More

Recall services I came in to have service on one recall and was able to get service for a second recall at the same time saving me time. Thank you I came in to have service on one recall and was able to get service for a second recall at the same time saving me time. Thank you More

Truck service at Campbell Ford I have been a service customer for almost 5 years for my F 250 Super Duty. The service staff is always ready and delivers on time, with helpful descr I have been a service customer for almost 5 years for my F 250 Super Duty. The service staff is always ready and delivers on time, with helpful descriptions of what they found and what they did. Keep up the good work guys. More

Body work The crew did a wonderful job on repairing my Escapes back end. Everything works again. They cleaned my car inside and out. Great job. I’m very imp The crew did a wonderful job on repairing my Escapes back end. Everything works again. They cleaned my car inside and out. Great job. I’m very impressed. So happy with them. More

The vehicles were professionally serviced! I actually had two vehicles serviced. The first a 2017 Escape had a damaged tire due to Michiana roads. The service center assessed the damage and p I actually had two vehicles serviced. The first a 2017 Escape had a damaged tire due to Michiana roads. The service center assessed the damage and provided a replacement tire while completing routine service on the vehicle. They identified that I had hazard coverage to coverer the cost of the tire. The other was 2010 Transit connect. It was promptly services including checking potential problems with backup sensors. as I have come to expect from the service staff, all work was high quality and promptly completed. More