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Campbell Ford - Service Center

Niles, MI

4.6
709 Reviews
Call Service Center (269) 684-8300

709 Reviews of Campbell Ford - Service Center

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December 31, 2021

The service department is kind and caring. The only thing I wasn’t happy about is that whoever serviced my 2017 Ford Fusion didn’t check my tire pressure when or if they rotated my tires! All my tires had 29 More

by SMO6972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
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December 23, 2021

The service was great and turned my truck around in just hours. Great job and well done More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Antes
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Jan 18, 2022 -

Campbell Ford responded

Ernie, thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to both Jennifer and Austin in service! Katelyn Robbins - Business Development Manager

December 21, 2021

Oil changed under extended warranty that I purchased. Sensor that Ford had notified us needed to be replaced was also taken care of at this time. More

by JPPURUCKER
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Erik! Katelyn Robbins - Business Development Manager

December 13, 2021

Took my car in for service, Tony was my service writer! He is amazing! Made sure I was taken care of and made sure my vehicle was done correctly. Thank you Tony for making my service experience the best! More

by CITYGIRL49107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Report | Print
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Tony in service! Katelyn Robbins - Business Development Manager

December 03, 2021

Tony in the service department was great. Friendly and very helpful. Made sure I had a loner to get my husband to therapy. More

by BPADAMS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Report | Print
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a great review! We appreciate your business greatly. I'll be sure to pass along your kind words to Tony in service. Katelyn Robbins - Business Development Manager

December 01, 2021

Tony in your Service Department is very top-notch and an asset to your business. More

by ERIC.KARENVINNEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Report | Print
Jan 18, 2022 -

Campbell Ford responded

Eric and Karen, thank you for taking the time to leave us a great review! We appreciate your business greatly. I'll be sure to pass along your kind words to Tony in service. Katelyn Robbins - Business Development Manager

November 29, 2021

I was pleased with the service and the attention when I took my vehicle in. More

by golferbrenda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Tony Coshow, Jennifer Antes
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Jan 18, 2022 -

Campbell Ford responded

Brenda, thank you for taking the time to leave us a great review! We appreciate your business greatly!! Katelyn Robbins - Business Development Manager

November 24, 2021

Everyone i have come into contact has been amazing Eric in sales Austin and Tony in service and also jack in sales they will work with to make things rite. More

by Nlaporte1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Tony Coshow
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Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a rockin' review. We appreciate your business greatly. Katelyn Robbins - Business Development Manager

November 01, 2021

katelyn was very nice and upbeat she walked me to service department. I got oil change and jake helped me. They were fast and jake went over inspection with me. I will keep returning good job More

by whof1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jacob
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Nov 15, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us a stellar review. We appreciate the kind words greatly. We hope you're still enjoying your truck! Thank you, Katelyn Robbins - Business Development Manager

October 08, 2021

Have worked with same sale person on last three purchases. Scotty has done well by me. Service has been good as well. More

by REALLIFE1846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin in service. Very good experience!, Scott Mabry
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Nov 15, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us some kind words! I see some of the categories aren't 5-stars. What can we do to improve? I would love to hear from you about your experience! You can reach me at 269-684-8300 or via email at krobbins@campbellfordlincoln.com Thank you, Katelyn Robbins - Business Development Manager

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