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Campbell Ford - Service Center

Niles, MI

4.6
494 Reviews

494 Reviews of Campbell Ford - Service Center

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May 04, 2011

They are very service driven, came in picked up my car, left me a loaner, changed my oil and rotated my tires in less than an hour, before I knew it my car was back, washed AND VACCUUMED!!! I was very imp More

by maceach5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Blad
May 02, 2011

Campbell Ford was extremely helpful on two separate circumstances. When my car was broken into, they fixed the window and the motor for the window in great time, also making payment arrangements with m More

by jessparson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
May 02, 2011

My vehicle was serviced as part of regular maintenance and the process was smooth and simple. The staff was friendly and prompt and even picked up my vehicle and delivered it back when the work was compl More

by RS1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Campbell
May 05, 2007

I bought a Saleen convertible and had Campbell install a supercharger that they advertised on ebay and promised 480hp. They installed the supercharger wrong and ruined the engine. Now I have a $60,000 car More

by brockkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Ward and Eric Gold
Sep 26, 2008 -

Campbell Ford responded

This was an unfortunate circumstance that went legal. I felt the customer took advantage of the dealership and tried to force us to pay something we were not responsible for. This issue was settled out of court. We aree not the #5 Saleen dealer in the country for nothing. We work hard every day to meet and exceed our customers expectations. Now and again, you get someone who is never happy and nothing is ever their fault. I'm glad this is behind me because it was unpleasant for all parties. Doug Campbell Campbell Ford Lincoln Mercury

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