Campbell Ford - Service Center

Truck service at Campbell Ford I have been a service customer for almost 5 years for my F 250 Super Duty. The service staff is always ready and delivers on time, with helpful descr I have been a service customer for almost 5 years for my F 250 Super Duty. The service staff is always ready and delivers on time, with helpful descriptions of what they found and what they did. Keep up the good work guys. More

Body work The crew did a wonderful job on repairing my Escapes back end. Everything works again. They cleaned my car inside and out. Great job. I’m very imp The crew did a wonderful job on repairing my Escapes back end. Everything works again. They cleaned my car inside and out. Great job. I’m very impressed. So happy with them. More

The vehicles were professionally serviced! I actually had two vehicles serviced. The first a 2017 Escape had a damaged tire due to Michiana roads. The service center assessed the damage and p I actually had two vehicles serviced. The first a 2017 Escape had a damaged tire due to Michiana roads. The service center assessed the damage and provided a replacement tire while completing routine service on the vehicle. They identified that I had hazard coverage to coverer the cost of the tire. The other was 2010 Transit connect. It was promptly services including checking potential problems with backup sensors. as I have come to expect from the service staff, all work was high quality and promptly completed. More

Great Service! Thank you Campbell Ford! Your team always provides timely service with outstanding attention to detail.. Appreciate all your hard workand considerati Thank you Campbell Ford! Your team always provides timely service with outstanding attention to detail.. Appreciate all your hard workand consideration of your customers. Cookies are always a hit! More

Jeff has made a positive impact on the service department. Jeff has made a positive impact on the service department since he started at Campbell. It only takes him minutes, not hours, to tell us if the item Jeff has made a positive impact on the service department since he started at Campbell. It only takes him minutes, not hours, to tell us if the item to be serviced is covered under warranty. He alerts us to factory recalls that pop up on our vin number. He is working hard to streamline the appointment process. My husband is a very fussy person and he actually enjoys calling Campbell’s service department to schedule oil changes and mileage checks. More

No longer happy Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Don't believe him. Sold us another tire . Was there 3 hours, car sat out front for over an hour after it was done because the guy writing up the bill didn't know what he was doing. I also am not happy with the salesman I have bought the last three cars from. More

Body shop Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise c Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise car rental.I was able to drop my car off and have enterprise waiting for me.... I was very impressed More

3 * for an alignment I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone as I'm talking to you I'm holding the steering wheel to the right the entire time when I hold the steering wheel straight I am in the other lane. I got tires on my truck from Discount Tire they did an alignment for wheel alignment 0 problems I take my Lincoln MKX to a Lincoln dealer for an alignment free f****** times and can't get it right. Unbelievable nobody test drove this car if they did and how the steering wheel straight they would have found that the car goes in the the next Lane so tomorrow I'll be riding with your master mechanic and your manager of the service department and we'll take this car for a ride and they can see exactly what is wrong with a vehicle I am not a guitar expert but I do know that I'm supposed to be holding a steering wheel straight when I hold a steering wheel straight I turn left you guys got to get your s*** together you are 5 minutes away from my house and I want to buy a car from Campbell Ford but I cannot trust the service department that left lug nuts off my car and can't even align a vehicle I did alignments back when I was a kid and I don't know if somebody's learning on the numbers that are on my computer print out because it is all in the green and everything looks okay but putting the steering wheel straight I turn left More

Service at Campbell Ford Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of my vehicles. More

Oil change - was fine Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have never had any problems More