Campbell Ford - Service Center

I NORMALLY DON'T HAVE ANY PROBLEMS WITH THE SERVICE TEAM. MY LATEST VISIT HOWEVER, THEY KEPT MY VEHICLE 2 MORE DAYS THAN ANTICIPATED. WHEN I GOT IT BACK IT VERY DIRTY, ALL THE SCRAPINGS FROM HAVING REMOVED T MY LATEST VISIT HOWEVER, THEY KEPT MY VEHICLE 2 MORE DAYS THAN ANTICIPATED. WHEN I GOT IT BACK IT VERY DIRTY, ALL THE SCRAPINGS FROM HAVING REMOVED THE WINDSHIELD WERE ALL OVER THE DASH AND FLOOR. More

They did not fix the problem with my transmission…said that it would take 1000 miles to learn my driving habits. The same problem with the transmission is still occurring. that it would take 1000 miles to learn my driving habits. The same problem with the transmission is still occurring. More

I was very pleased with the service and polite people during my visit I would recommend this dealership to anyone during my visit I would recommend this dealership to anyone More

We had to wait 3 months for an appointment for a recall. Once we took our car in and left it for the day, we came back to get it at 5:00 and it wasn’t even touched. Nobody called us or communicated. Had to Once we took our car in and left it for the day, we came back to get it at 5:00 and it wasn’t even touched. Nobody called us or communicated. Had to make another trip back the next day. Bad communication. Probably won’t be coming back for service. More

Sales and service are the best Jason Zeismer in sales and Tony in service work well together to make the ownership experience is a good one Tony in service work well together to make the ownership experience is a good one More

Still waiting to hear from Austin. Been well over two months. Using new dealer now. Disappointed! Been well over two months. Using new dealer now. Disappointed! More

good service quick in and out they have my business from now on bad service at harold Z plus clean waiting room now on bad service at harold Z plus clean waiting room More

Poor communication long wait for the appt schedule. Poor service overall. No available loaner cars Poor service overall. No available loaner cars More

Poorly run! They called and canceled my first service appointment after I scheduled it a month in advance. I rescheduled and they performed the wrong service a They called and canceled my first service appointment after I scheduled it a month in advance. I rescheduled and they performed the wrong service and took 2 days to complete instead of the few hours it was supposed to take. More

Everyone was very nice. Shop was clean. They took care of my vehicle in a very timely manner and explained the maintenance that was coming due. Shop was clean. They took care of my vehicle in a very timely manner and explained the maintenance that was coming due. More