Campbell Ford - Service Center

Good repair result but extended lead times. Great initial sales experience with Erik! It took approximately one week to schedule a service appointment which was inconvenient. Repairs took Great initial sales experience with Erik! It took approximately one week to schedule a service appointment which was inconvenient. Repairs took two days but problem seems to be resolved. More

Prompt, friendly service every visit. I appreciate the reliable service Campbell Ford Lincoln always provides. The service staff are always friendly and go out of their way to keep my M I appreciate the reliable service Campbell Ford Lincoln always provides. The service staff are always friendly and go out of their way to keep my MKZ running great. More

Quick Service I had an appointment for a "Works Service". I arrived on time and within minutes I was having a cup of coffee and reading a magazine. Within 40 minu I had an appointment for a "Works Service". I arrived on time and within minutes I was having a cup of coffee and reading a magazine. Within 40 minutes I was on my way. Great job! More

The works I was impressed with the check in speed! My car was serviced quickly and came back cleaner from the car wash. My service record was reviewed and the n I was impressed with the check in speed! My car was serviced quickly and came back cleaner from the car wash. My service record was reviewed and the next service was scheduled for the fall. More

Came in for an oil change I like the quick oil change and the car wash. The service people are very friendly. I enjoyed talking with them. My car clean on the outside so I know I like the quick oil change and the car wash. The service people are very friendly. I enjoyed talking with them. My car clean on the outside so I know they washed my car. More

fast service set a time for service and got me in when said,service was fast and GOOD!!all the people i work with MIKE JEFF AARON were great. set a time for service and got me in when said,service was fast and GOOD!!all the people i work with MIKE JEFF AARON were great. More

New tires Had new tires put on my granddaughters car- and it was done when they said it would be and had no issues at all. Everyone in service center was very Had new tires put on my granddaughters car- and it was done when they said it would be and had no issues at all. Everyone in service center was very friendly and helpful. More

Great Service They always do a good job keeping the interior clean. The work on the car is done with professionalism and care. They should fix their online reserv They always do a good job keeping the interior clean. The work on the car is done with professionalism and care. They should fix their online reservation service. It is miss leading having it there and it doesn't work. More

Installation of trailer wiring harness. I had a harness installed on my 2012 MKX back in 2015, and was quoted an hour to install. My call that it was ready was in fact about an hour later. I had a harness installed on my 2012 MKX back in 2015, and was quoted an hour to install. My call that it was ready was in fact about an hour later. This week I took my 2016 MKZ in for the same thing. Install a trailer wiring harness. Again I was quoted about an hour. When picking the car up later that afternoon, my bill reflected four hours labor. Needless to say I was a little upset. Long story short, Mike spoke with the manager and reviewed my quote of an hour with Tony as well as my previous installation in 2015. Eventually correcting my statement to an hour. Thank you Mike. A potentally unpleasant visit turned out ok due to the help of Mike, Tony and the other manager that I did not know. More

great service the staff at this dealership are always up to date on what needs to be done on my cmax they get the job done quickly the staff at this dealership are always up to date on what needs to be done on my cmax they get the job done quickly More