Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
494 Reviews of Campbell Ford - Service Center
Sort by
Verified Customer
November 29, 2021
I was pleased with the service and the attention when I took my vehicle in. took my vehicle in. More
by golferbrenda
November 24, 2021
Everyone i have come into contact has been amazing Eric in sales Austin and Tony in service and also jack in sales they will work with to make things rite. in sales Austin and Tony in service and also jack in sales they will work with to make things rite. More
by Nlaporte1122
November 01, 2021
katelyn was very nice and upbeat she walked me to service department. I got oil change and jake helped me. They were fast and jake went over inspection with me. I will keep returning good job department. I got oil change and jake helped me. They were fast and jake went over inspection with me. I will keep returning good job More
by whof1
October 08, 2021
Have worked with same sale person on last three purchases. Scotty has done well by me. Service has been good as well. purchases. Scotty has done well by me. Service has been good as well. More
by REALLIFE1846
Employees Worked With
Other Employees :
Austin in service. Very good experience!, Scott Mabry
May 05, 2021
My wife and I went to Campbell Ford to have "The Works" done to our 2016 Edge. While waiting, I went over to talk to Carl Gilbert. We had no intention to buy a new car, our blue Edge was still doing it's done to our 2016 Edge. While waiting, I went over to talk to Carl Gilbert. We had no intention to buy a new car, our blue Edge was still doing it's job for us very well. I just wanted to talk about "The good old days -- horn rings, 28 cent gasoline, pump $1.00 worth and drain the hose (that would last the evening), the ol flat head V8-60,s, then the "Y" blocks and the "come over darling seats" (make a hard right turn with smooth seat covers and no center console). Anyhow Carl mentioned that we qualified for some Ford incentives and discounts. Again, I wasn't thee to buy a new car, but the numbers he came up with perked my interest. He would change the year, the color, cancel "The Work" order, add sunroof, add a few features to help prevent a crash, all for only $11.16 more a month than our present monthly payments AN OFFER THAT I COULDN'T REFUSE. So that nice Bill Fletcher had me sigh about 20 times and said we could go and enjoy our new Edge. Carl helped us move our "stuff" from the 2016 to the new Edge and we drove home with smiles on our faces. Thank you Carl, for a wonderful experience. (I think he even made it quit raining). Shirley & Joe Kruppa More
by KRUP53
April 10, 2021
My wife and I went to Campbell to have our Edge serviced. I saw Carl Gilbert was there so I went over to talk about cars in general and what was happening in the auto world. He told me about all the new fe I saw Carl Gilbert was there so I went over to talk about cars in general and what was happening in the auto world. He told me about all the new features in the new Edge models. He researched for the discounts that were available for me, assessed my 2016, ran the numbers and it turned out he could put us in a 2020 edge with just about the same monthly payment. We didn't intend to buy a new car that day, but after Carl explained all the advantages, we drove the 2020 home. We were very happy with the deal Carl made for us. It turned out to be a very wonderful "service" trip. Thank you Carl, Bill Fletcher and all the other pleasant people at Campbell. You made the sun shine thru the rain. Joe and Shirley Kruppa More
by KRUP53
February 17, 2021
Very disappointed in his attitude. Apparently he knows more than everyone else and is not afraid to let you know this. Insinuated that because of my age I didnt know what i was talking about. more than everyone else and is not afraid to let you know this. Insinuated that because of my age I didnt know what i was talking about. More
by ewrobo2003
Employees Worked With
Tony Coshow
November 19, 2020
the sales staff is very freindly and heipful this is are 3rd vehicle we bought from them would highly recommend Their service staff is just as great they stand be hind the vehcile 3rd vehicle we bought from them would highly recommend Their service staff is just as great they stand be hind the vehcile More
by LARRYKELLEYUS
Employees Worked With
Other Employees :
Brian Lares Kattelny Robbins, Scott Mabry, Carl Gilbert, Jeff Wiginton, Tony Coshow, Jennifer Antes, Sally Berry, Bill Cammett
November 03, 2020
there service sucks and will never take another one of my cars or trucks there ever again, have work done and few days later something else goes wrong and this is not the first time shady xxxx like this has cars or trucks there ever again, have work done and few days later something else goes wrong and this is not the first time shady xxxx like this has happened to me in the past, charge me a 135.00 dollars to tell me what i told them water pump leaking which i believe was leaking when it was in the shop for warranty work oct 5 2020 and then a few days later take it back for pump leak and of course no warranty and wanted to charge 3900.00 dollars what rip off shop this place is they know that xxxxing thing was leaking when it was in the shop for the other warranty work bunch of xxxxing rip offs they ripped me off for the 135.00 dollars they charged me and when they had it they drove the car around 5 miles knowing it was back for a coolant leak i had the xxxxing car towed in for the leak and then they drive it 3with the leak bunch of dump xxxxx rip off crooks that is all they are good for More
by TTabb22
Employees Worked With
Jeff Wiginton
