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Campbell Ford - Service Center

Niles, MI

4.6
494 Reviews

494 Reviews of Campbell Ford - Service Center

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January 21, 2022

Always have great customer service . Even when I call on the phone they make sure I get good customer service . More

by Bsgodschild68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
January 14, 2022

Great customer service. Everyone treated me with a smile and hello!! I used todo business at Oliver Lincoln and thinking of switching to Campell. More

by grueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
January 13, 2022

They take care to make sure you understand any problems. Always friendly and helpful and accommodating. More

by TAZSANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Tony Coshow
January 12, 2022

The service attendant always has a smile on his face. I really appreciate the vehicle report sheet as it provides immediate feedback on condition of important items. It also makes for excellent reference. More

by STUBB02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
January 07, 2022

Campbell Ford associates were extremely knowledgeable and professional. I would highly recommend their service department. More

by scottkryder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
December 31, 2021

The service department is kind and caring. The only thing I wasn’t happy about is that whoever serviced my 2017 Ford Fusion didn’t check my tire pressure when or if they rotated my tires! All my tires had 29 More

by SMO6972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
December 23, 2021

The service was great and turned my truck around in just hours. Great job and well done More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Antes
Jan 18, 2022 -

Campbell Ford responded

Ernie, thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to both Jennifer and Austin in service! Katelyn Robbins - Business Development Manager

December 21, 2021

Oil changed under extended warranty that I purchased. Sensor that Ford had notified us needed to be replaced was also taken care of at this time. More

by JPPURUCKER
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Erik! Katelyn Robbins - Business Development Manager

December 13, 2021

Took my car in for service, Tony was my service writer! He is amazing! Made sure I was taken care of and made sure my vehicle was done correctly. Thank you Tony for making my service experience the best! More

by CITYGIRL49107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a positive review. We surely appreciate it and your business greatly! I'll be sure to pass along the kind words to Tony in service! Katelyn Robbins - Business Development Manager

December 03, 2021

Tony in the service department was great. Friendly and very helpful. Made sure I had a loner to get my husband to therapy. More

by BPADAMS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Jan 18, 2022 -

Campbell Ford responded

Thank you for taking the time to leave us a great review! We appreciate your business greatly. I'll be sure to pass along your kind words to Tony in service. Katelyn Robbins - Business Development Manager

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