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Campbell Ford - Service Center

Niles, MI

4.6
494 Reviews

494 Reviews of Campbell Ford - Service Center

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April 13, 2022

They did not fix the problem with my transmission…said that it would take 1000 miles to learn my driving habits. The same problem with the transmission is still occurring. More

by AGAIDESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Davey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
April 13, 2022

I was very pleased with the service and polite people during my visit I would recommend this dealership to anyone More

by ANNRUDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
April 12, 2022

We had to wait 3 months for an appointment for a recall. Once we took our car in and left it for the day, we came back to get it at 5:00 and it wasn’t even touched. Nobody called us or communicated. Had to More

by PRHALL14125
Recommend Dealer
No
Employees Worked With
Jennifer Antes
April 11, 2022

Sales and service are the best Jason Zeismer in sales and Tony in service work well together to make the ownership experience is a good one More

by Jim Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zeismer , Tony Coshow, Jennifer Antes
April 08, 2022

Still waiting to hear from Austin. Been well over two months. Using new dealer now. Disappointed! More

by Towntoy69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Davey
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

good service quick in and out they have my business from now on bad service at harold Z plus clean waiting room More

by BECKSKI12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
jacob dawson
March 31, 2022

Poor communication long wait for the appt schedule. Poor service overall. No available loaner cars More

by sadsiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
March 29, 2022

Poorly run! They called and canceled my first service appointment after I scheduled it a month in advance. I rescheduled and they performed the wrong service a More

by BASEBALL51686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo
March 28, 2022

Everyone was very nice. Shop was clean. They took care of my vehicle in a very timely manner and explained the maintenance that was coming due. More

by JODIEDEHNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Simmons , Chad Stewart
March 26, 2022

There amazing all of them. I'm bad with names but from the girl at the front when u walk in. Eric that sold me the car amazing man any time I have an issue I just have to call. More

by Nlaporte1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
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