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Campbell Ford - Service Center

Niles, MI

4.6
494 Reviews

494 Reviews of Campbell Ford - Service Center

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May 27, 2022

I was very impressed with the fast service I recently received from Campbell Ford in replacing the engine in my 2018 Escape. I dropped if off on Friday, and Austin provided me with a loaner car to use. More

by FILLWOCK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Staff are thorough, knowledgeable & friendly. I didn’t hear any complaining even tho they were very busy. I also liked the new printout that informed me of repairs I needed to take care of w the More

by LOISMCDONALD07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at the checkout desk was so nice , Tony Coshow
May 22, 2022

Never felt better about Ford until I came to Campbell! !! Siemens ford in Bridgman mi had me ready to trade in my vehicle!!! Worst service ever and they caused a lot of damage to my explorer. Campbell's i More

by BOBSANTARLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Stewart
May 18, 2022

Jacob was very helpful when the wrong tires were put on. Long story... We appreciate the help given. Thanks, Susan More

by SUSAN_GRINDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Marvin and his entire team at Campbell Ford go above and beyond to make sure your visit to their service department is the best it can possibly be. Highly recommended! More

by DMARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson, Tony Coshow
May 17, 2022

Moe was excellent! Kept me informed and had the vehicle ready when I came to the shop. More

by westyf16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
April 26, 2022

Good in person service. Didn’t call me when truck was finished which was disappointing. More

by NateX350Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
April 22, 2022

They are Responsive and willing to work with me to resolve my vehicle issues. They value me as a customer. More

by SCHWIER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
April 22, 2022

Went here for recall work and the technician found that my light was out and replaced it for a reasonable fee. More

by hs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
April 13, 2022

I NORMALLY DON'T HAVE ANY PROBLEMS WITH THE SERVICE TEAM. MY LATEST VISIT HOWEVER, THEY KEPT MY VEHICLE 2 MORE DAYS THAN ANTICIPATED. WHEN I GOT IT BACK IT VERY DIRTY, ALL THE SCRAPINGS FROM HAVING REMOVED T More

by JOSTKR
Recommend Dealer
Yes
Employees Worked With
Austin Davey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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