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Campbell Ford - Service Center

Niles, MI

4.6
494 Reviews

494 Reviews of Campbell Ford - Service Center

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June 29, 2022

Very professional and personable service, and exceptional high stabdard of satisfaction delivered consistantly beginning with first communication and continuing to last interaction when picking up vehicle af More

by LORIANDJERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
June 28, 2022

They were friendly and professional. They were also thorough in reviewing my car. I appreciated that they were not pushy regarding the other issues they recommended I fix. More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
June 27, 2022

Great service and friendly staff. We look to our 9th lease. We hope everyone has the same. More

by JOHN_KLIMEXK
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2022

This was a 60 000 mi maintenance and everything was done by the end of the day. The service representative was very nice and explained what needed to be done. More

by F_DEOGRACIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
June 21, 2022

Great communication with reminder phone call, progress update and a call when it was completed. Done as promised and with a smile. More

by MSKWEEN2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
June 20, 2022

Very courteous. Loaned me a vehicle even though my insurance did not cover a rental because it was going to be longer than they thought More

by Kem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop employees
June 17, 2022

The guy who took care of me was great but it took three times to come back to get my problem fixed I was without a car the first time 2 days the second time two days and the third time a day very inconveni More

by KARMOLINSKIJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
June 17, 2022

They stay with you through the entire visit, keeping you informed of what they are doing and any issues. Great people to work with! More

by DOUBLETREEFARM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Great and personable service. My part came in quickly and was replaced within the next week. More

by gftacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
June 14, 2022

We received excellent and fast service! Technicians and phone staff were so helpful. Ford Adams is the bomb.com More

by KASSANDRA.BALDWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ford adams
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