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Campbell Ford - Service Center

Niles, MI

4.6
495 Reviews

495 Reviews of Campbell Ford - Service Center

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September 06, 2022

I love the fact that I can drop my vehicle off in the morning and everything is ready to go when I’m done at work. It just keeps getting better, now they have a mobile service to come to you!! More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
September 03, 2022

The service was fast & convenient. The works package was covered by my Ford pass rewards More

by Kathy Masten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
September 01, 2022

I was very pleased with the customer service that I received from the service department. My air conditioning broke in May and had to wait until AUGUST 25 for the part to come in. Austin was very pat More

by nladson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson
August 31, 2022

Tony is always helpful and explains things so I understand. Aaron has been mechanic and appreciate knowledge and service he provides. Thumbs up to these employees More

by VEGAS1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schau, Tony Coshow
August 31, 2022

6 or 7 wk wait to fix a defective leaking warranted shock is excessive in my opinion and then after dropping cat off for the day to have fixed only to be told the shock had to be ordered More

by MILSTONE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
July 29, 2022

Thanks for getting to work on the issue asap! Was really appreciated to not be with it the trick for long. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Prompt checking, up front communication, clear explanation of service required and cost of both required and optional More

by stilts16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Moe Simon, Jacob Dawson
July 28, 2022

Moe was a great service technician. Got my truck back sooner than anticipated. Nothing wrong with dealership. More

by Wwolter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Simon
July 26, 2022

Campbell Ford Lincoln has wonderful staff who are very attentive to their customers, they keep you well informed with regards to the service they are providing for you. Always friendly and go above and b More

by ER-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy ( driver ) , Jacob Dawson
July 23, 2022

Work was done and Covered all points. Ford recommended service performed. Service people were nice and kept me informed on work. Did try to up sell and engine cleaning that is not part of More

by DJCAMPBELL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
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