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Campbell Ford - Service Center

Niles, MI

4.6
496 Reviews

496 Reviews of Campbell Ford - Service Center

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February 02, 2023

Vincent went above and beyond to be sure my vehicle was done properly . He also dealt with my insurance in a very professional manner. I am very satisfied with his service . More

by Bsgodschild68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
January 28, 2023

Clean , responsive, I was #1 , they were the best. I’m very happy with the work More

by rickskyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Always friendly and helpful. They solved the Manufactures problem with noisy breaks. Job well done! More

by KARENEDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Moe Simon, Jacob Dawson
January 06, 2023

very helpful communicating the status of the service. Let me know of other items that might need attention with no pressure to get them done right away. Friendly people! More

by GDOYLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
December 30, 2022

Easy to make an appointment,, fast and excellent service. Always a good experience, so far, there. More

by JOELEA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
Dec 30, 2022 -

Campbell Ford responded

Thank you so much for sharing.

December 20, 2022

Service excellent. tech very knowledgeable.He was extremely patient in explaining all parts of the recall. More

by NYWRITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recall home service
December 17, 2022

Ne wr really had a good experience at this business. Last week theycharged us for 3 hots diagnostic time. Problem still exist ! Iquestion your mexhanics ability at times. More

by barb4change
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Coshow, Jacob Dawson
December 10, 2022

The dealership isn't the largest, so it would appear that service becomes a more important vacet in differentiating themselves from others. More

by bfilipia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow, Judy Dawson, Moe Simon
December 08, 2022

I’ve always had good service in buying or leasing, my new vehicle ! And the service end Was great ! More

by Phildavid49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Dawson, Abi Anderson, Heather Baugher, Linda Avery
November 26, 2022

Nice dealership, tech's are helpful and great to deal with. My only complaint would be they did not call with updates when they said they would; I always had to track them down for the updates while my v More

by HEIDIZIELKE1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
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