Campbell Ford - Service Center

Tony is always so kind and helpful. He always tries to get my car in when I need it.He explains what they are going to do and if they are issues explains them He always tries to get my car in when I need it.He explains what they are going to do and if they are issues explains them More

Vicent was nice accurate address my issues Patient and understood my issues and concerns just want to thank the whole staff understood my issues and concerns just want to thank the whole staff More

took truck in for engine light, rough running , stalling , still under warranty - -told my oil was a little low, and my responsibility, and that was the problem, charged me $225 - left dealership, within 1 , still under warranty - -told my oil was a little low, and my responsibility, and that was the problem, charged me $225 - left dealership, within 1/4 mile light back on , same symptoms- have to loose truck for another day next week . clearly not the cause, still out $225 for qt of oil not needed - told they would adjust price when I come back in ---- they were polite , just didn't fix problem- I don't believe tech did complete job to verify fix . More

very satisfy with their work and the time which they did the work. i would return to campbell to have my service work the work. i would return to campbell to have my service work More

I always feel like a VIP when bringing my car to this dealership. Scott and Tony treat me like a queen. They even loaned me a car while mine was being fixed and brought my car to me when it was done! Ama dealership. Scott and Tony treat me like a queen. They even loaned me a car while mine was being fixed and brought my car to me when it was done! Amazing customer service! More

Always do a great job here. They keep track of my truck and any recalls or scheduled service. They keep track of my truck and any recalls or scheduled service. More

Was good job. Just he had to go get a part/tool to complete the job. So he had to come back and finish. Otherwise was ok. Just he had to go get a part/tool to complete the job. So he had to come back and finish. Otherwise was ok. More

my daughter brought her Ford Escape in for service in january, i didnt know about this review process, Tony was nice, very helpful and professional, she had not interacted with dealer service depts. muc january, i didnt know about this review process, Tony was nice, very helpful and professional, she had not interacted with dealer service depts. much before, Tony made it easy to understand and for her to trust Campbell for future service on her vehicle More

Easy to schedule appointment. Service team strong in communicating issues, status and resolution. Would be great if there was a loaner vehicle program. Appreciated ability to util Service team strong in communicating issues, status and resolution. Would be great if there was a loaner vehicle program. Appreciated ability to utilize FordPass points for payment. More

Service department and techs did an excellent job! Was able to get in and performed service as requested plus reminded me of an additional service and was still able to get that accomplished without d Was able to get in and performed service as requested plus reminded me of an additional service and was still able to get that accomplished without delay. More