Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Campbell Ford - Service Center

Niles, MI

4.6
497 Reviews
Call Service Center (269) 684-8300

497 Reviews of Campbell Ford - Service Center

Sort by
April 02, 2024

State of MI sueing me for abandonment of a car that I traded in to Campbell Ford June 2018 for newer vehicle, dealership states they cannot help me get documents to prove I traded vehicle in and offer n More

by Aneskia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
"Front office manager" name unknown
Report | Print
Apr 03, 2024 -

Campbell Ford responded

Thank you for bringing this to our attention! We'd like the opportunity to look into this for you. If you could please give us a little more information (your name and vin of vehicle traded) we can take a closer look into this situation to see what we can find. Please give me a call directly at 269-684-8300 Ext 369 or respond to this review so that I can try to help out. Thank you, Kait Genge Business Development Manager

April 01, 2024

Fixed issues and did good inspection on potential problem. Maybe a quick update during the process would have been nice. But overall happy with the service More

by DJCAMPBELL01
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
Report | Print
March 26, 2024

Good communication, great service, loved that they could come to me and not me to them..saved me time More

by SMRATHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna
Report | Print
March 23, 2024

The technician was very courteous on his arrival. The upgrade to my vehicle took less than a half hour. Great service! More

by DAWN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the techs name.
Report | Print
March 10, 2024

There was a serious lack of communication on the progress of my truck. I received multiple calls only when my truck was done. The estimate on the repairs was consistent with the final bill. More

by jsumners0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Report | Print
March 08, 2024

Jason did a great job fixing the recall problem. We are pleased with the service. More

by ac
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
March 01, 2024

Very pleased with the recall service provided at my home by Mo. I won’t hesitate to use this service again. More

by KIMNEWMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Simon
Report | Print
February 26, 2024

Jacob was AWESOME as usual! Very efficient and communicated very well on what my car needed! I know I am in good hands here! More

by SHAUNA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
Report | Print
February 22, 2024

It was great that they came to my house to fix the recalls Very quick More

by COLINGHOUSE
Recommend Dealer
Yes
Report | Print
February 21, 2024

Gentleman was on time, actually early which was a treat, and very professional. Pleasant personality and complete with his work. Explained what he was doing and why. Also what I should expect after he co More

by THETOAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Believe his name was Mike or Micheal.
Report | Print
1
...
11
12
13
...
50