Campbell Ford - Service Center

Everyone was professional as always! Austin and the service team are are the best Ford service in the area by far!! Austin and the service team are are the best Ford service in the area by far!! More

In spite of the fact that they were booked a month out, Tony and the mechanics watched for a cancellation to work me in. They had my problems diagnosed and fully corrected within four days. I'm safely back Tony and the mechanics watched for a cancellation to work me in. They had my problems diagnosed and fully corrected within four days. I'm safely back on the road and into my busy schedule again thanks to the prompt attention given. More

Followed Vinnie over from his previous employer-Just took a while to find out where he went. a while to find out where he went. More

Recall repair was the easiest I have ever experienced. The representing was prompt, professional and friendly. Awesome service! The representing was prompt, professional and friendly. Awesome service! More

Quick and efficient Jacob kept me informed about the progress of the service to my vehicle. He made sure I was aware of any and all charges and the reason for the charges. progress of the service to my vehicle. He made sure I was aware of any and all charges and the reason for the charges. More

The mobile service guy came to my car in my work’s parking lot and performed a recall repair. He was on time, friendly, and it was all super convenient! parking lot and performed a recall repair. He was on time, friendly, and it was all super convenient! More

Very poor communication. No sense of urgency to answer my questions. Felt like he was avoiding my calls. Alluded to my car not being his priority at the time. Scheduled our a No sense of urgency to answer my questions. Felt like he was avoiding my calls. Alluded to my car not being his priority at the time. Scheduled our appointment at 8 am, but by 4pm that day had not begun identifying the problem that we brought it in for. Kept the car another day with little to no information provided to us. Very unprofessional. Poor customer service. We bought this car there because of the amazing customer service that we had back in 2019/2020 with repairs on our old car. Totally changed now. May have to consider going elsewhere next time. More

Friendly service. Kept me well informed as how it was going. Vincent was great to deal with. Kept me well informed as how it was going. Vincent was great to deal with. More

Tony was able to fix our vehicle recall and AC in one day. He was professional and efficient in his work. day. He was professional and efficient in his work. More