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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

April 11, 2026

Just a couple of glitches but otherwise great. Chris Gamez was an excellent mechanic. I still have not received a quote on fixing the lock on the sliding passenger side door though. More

by hrlnwtsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

April 10, 2026

I have been extremely happy with the service at campbell Ford dealership the next time I shop for a new Ford truck I will highly consider campbell Ford. I bought my 2021 king ranch in wayland Michigan only More

by bobmillermsc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Campbell Ford responded

It’s great to hear you’ve been pleased with the service on your Ford F-150. Tony and our team appreciate you considering us for your next Ford truck purchase and understand the inventory challenges you faced. We look forward to helping whenever you’re ready for your next vehicle.

April 10, 2026

First time good. Everything went well. Shuttle was great help also. Fast service. Job done well More

by na13
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
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Apr 10, 2026 -

Campbell Ford responded

We’re happy your first service for your Ford Explorer went smoothly. It’s great that the shuttle service was helpful and that the work was completed quickly and effectively. We appreciate you choosing us and look forward to being of service again.

April 10, 2026

Very nice staff members all around, the service department made a good effort to keep me in the loop of the work being done. The dealership was well maintained and clean. And my old truck is still More

by JASONBPRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Campbell Ford responded

Jason, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford. We look forward to having you as a valued customer for many years to come!

April 09, 2026

Knowledgeable when asked a question. He was very nice and was done with my car in a flash! More

by carolyn.tillstrom
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Apr 09, 2026 -

Campbell Ford responded

We’re glad Chris answered your questions with expertise and made your Ford Escape service so quick. Thank you for sharing your positive experience. We look forward to assisting you again.

April 09, 2026

First this is Stefanie's mom. Tony is the man to see. He was professional but still relatable. He answered all questions. He showed me everything that had been done. I would like More

by Roeders17
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Report | Print
Apr 09, 2026 -

Campbell Ford responded

Thank you for sharing your experience and highlighting Tony’s professionalism and relatable approach. He’s glad his clear explanations and transparency stood out. We appreciate your recommendation and look forward to caring for your Mustang next time.

April 08, 2026

Dan was great. We did mobile service and it was wonderful, timely and very convenient More

by mgfelty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Campbell Ford responded

We’re glad our Mobile service arrived promptly and made servicing your Ford convenient. Thank you for taking the time to share your feedback. We look forward to assisting you again.

April 08, 2026

The body shop did a great job with my vehicle's repairs, explaining things, and were nice the whole time! More

by ebrinckm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hudak
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Apr 08, 2026 -

Campbell Ford responded

Thank you for the five-star review. We’re glad our body shop team provided clear explanations and friendly service during your Toyota repair, and we look forward to assisting you again.

April 07, 2026

Loved the gentleman you sent out for mobile service! ! Great job 👏sir! Great job Campbell! More

by Uknowme28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Campbell Ford responded

Thank you for the 5-star rating. We’re glad Mobile delivered such great service for your Ford. We’ll make sure Mobile sees your praise.

April 04, 2026

Nice people. I love my truck! Eric vlad found me what I was looking for! Thanks! More

by JULIECAIN91385
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Report | Print
Apr 04, 2026 -

Campbell Ford responded

Thanks for sharing your experience. We’re thrilled you love your Ford truck and that our team could match you with exactly what you wanted. Enjoy the ride!

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