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Campbell Ford

Niles, MI

4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

April 17, 2026

I purchased a new 2026 F350 that needed a software update for the electric windows. Chris came out to our home and completed the update in no time at all. Thanks Chris! More

by memullins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Campbell Ford responded

We’re pleased that Chris could complete the software update for your 2026 Ford F-350’s electric windows at your home so efficiently. We’re glad our mobile service delivered the convenience you needed. Thank you for the 5-star review.

April 17, 2026

I would recommend this dealer if you are looking for a new or used car. The staff is friendly and knowledgeable. I worked with Jean Green and we had fun. More

by Kimberlyjslott
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Campbell Ford responded

Thanks for recommending us and for mentioning our friendly knowledgeable staff. We’re glad Mean Jean brought some fun to your visit. Enjoy your new Ford!

April 15, 2026

Colin Daly is a GREAT service advisor. He is very up front about things that may need attention or simply should be considered ASAP. I am very happy with his attention to detail and alwa More

by sawendland70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Campbell Ford responded

We’re thrilled to hear that Colin’s clear guidance and attention to detail provided confidence in caring for your Chevrolet Silverado 1500. Thank you for trusting our service department with all your vehicle needs. We look forward to serving you again.

April 15, 2026

It was very nice to have someone come to us and check out the possible recall More

by cahphoto
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Campbell Ford responded

Thank you for the five-star feedback. We’re glad our Mobile team could come to you and inspect the recall on your Ford. We appreciate you choosing our service and look forward to assisting with any future needs.

April 14, 2026

Repair duration took longer than planned. Vince provided me with a loan vehicle. There were issues noticed within 24 hours of the repair. Vince had a technician inspect and the result is that More

by KRThomasson
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
Apr 16, 2026 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Vincent and our team. Please don't hesitate to let us know if we can be of further assistance.

April 13, 2026

Campbell Ford Mobile and Fleet services make getting our vehicles serviced easier than picking up a gallon of milk. More

by Ndtgdj
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Apr 13, 2026 -

Campbell Ford responded

We’re thrilled our mobile and fleet services made servicing your Ford Edge as effortless as grabbing a carton of milk. Chris and our team are glad we could bring that convenience right to you. Thank you for sharing your five-star experience!

April 13, 2026

I've had bad luck with in house service, but mobil service is good. The end. More

by Brian.Myers.Bristol
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Apr 14, 2026 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 13, 2026

Fast appt. scheduling Prompt service. Pleasant waiting area. Appreciate the Ford Rewards plan. Thanks so much! More

by KAYOMAXB
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Apr 13, 2026 -

Campbell Ford responded

We’re glad Colin and our team could arrange a quick appointment and provide prompt service. It’s great to hear the waiting area was comfortable and that the Ford Rewards plan was valuable. We look forward to supporting your Ford again.

April 12, 2026

5 they all did good getting the car in and everything checked out . Filled me in on how everything came out. More

by kathy.hagberg1960
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Apr 12, 2026 -

Campbell Ford responded

Thank you for the five-star review. We’re happy our team got your Ford Escape in promptly, completed the inspection, and kept you informed about the results.

April 12, 2026

Friendly professional an work done right the first time The whole dealership is clean an everyone is awesome More

by firedeeker36
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
Apr 12, 2026 -

Campbell Ford responded

It’s great to hear your Explorer was serviced right the first time and that everything felt professional. Vincent and the service team appreciate your praise of our clean facility and friendly atmosphere. We look forward to helping you again.

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