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Campbell Ford
Niles, MI
2,668 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,668 reviews
September 01, 2026
Keaton was very friendly and helpful. We find the Maverick info system to be very complex. Keaton helped with the basics and told us to bring it in any time that we need help. The other s We find the Maverick info system to be very complex. Keaton helped with the basics and told us to bring it in any time that we need help. The other staff what we came in contact with were also friendly and helpful. The free car washes are a nice bonus. More
by jennysvoice7
September 01, 2026
Friendly group, like many dealerships that are trying to sell you something. Overall it was an easy process. My initial request of wanting to look for a comparable vehicle before finally deciding on purchas sell you something. Overall it was an easy process. My initial request of wanting to look for a comparable vehicle before finally deciding on purchase did not get a lot of traction, and I felt like they took an easier route by just telling me to purchase my vehicle. I also feel like they pushed the addons/extended warranties during the financial walk through. I would work with them again, though, I would ask more questions and be a bit firmer on what I want next time around. More
by FOXY10
Verified CustomerAugust 28, 2026
Everyone there is very polite. It was clean no pressure Quick easy pleasurable experience., I would recommend anyone who is looking for a vehicle!! It was clean no pressure Quick easy pleasurable experience., I would recommend anyone who is looking for a vehicle!! More
by jhertel
August 28, 2026
It was a great experience buying a vehicle from them. It took a tad over an hour which is a lot shorter than expected. It took a tad over an hour which is a lot shorter than expected. More
by delarosa2350
Employees Worked With
August 27, 2026
They went above and beyond to make the buying process as easy as possible. I will highly recommend them to anybody. easy as possible. I will highly recommend them to anybody. More
by MrUtley2
August 19, 2026
Excellent all the way ! Corey is great beyond words. Thank you again for everything.. Will definitely refer you! Corey is great beyond words. Thank you again for everything.. Will definitely refer you! More
by gtallen2109
Employees Worked With
August 19, 2026
Jason was a tremendous help with me getting my medium pickup. He was honest and straightforward the whole time. I'm going to go back to him in the future. pickup. He was honest and straightforward the whole time. I'm going to go back to him in the future. More
by jmm1097
August 19, 2026
Everyone was very kind. There was a lot of information to take in. Friendly people, There was a lot of information to take in. Friendly people, More
by lindamartin383155
August 18, 2026
Had a great experience. Everyone was amazing. Listened to what we wanted and worked to give us a wonderful experience. Everyone was amazing. Listened to what we wanted and worked to give us a wonderful experience. More
by chip
August 12, 2026
A dealership that is well deserving of a five star review! To that end, Jason was exceptional. His professionalism, knowledge and attention to detail are to be highly commended. The best new vehicle b review! To that end, Jason was exceptional. His professionalism, knowledge and attention to detail are to be highly commended. The best new vehicle buy experience that I have ever had. Thank you Campbell Ford! More
by jfile1665
