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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

April 20, 2026

Friendly, knowledgeable They worked with me and answered all the questions I had. Everything was easy More

by Jess76
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Apr 20, 2026 -

Campbell Ford responded

Jess, thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

April 20, 2026

I still have not received my windshield wiper blades and I've paid for them. More

by dhanson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mobile Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Campbell Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 19, 2026

Very professional and friendly, they explained everything in detail that had to done to our vehicle. The service was completed in a timely manner. We notified as soon the work was completed. We are very happ More

by PeterG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2026 -

Campbell Ford responded

We appreciate you choosing us for your Ford Explorer service. It’s great to know our team provided clear explanations, kept you informed, and that Vincent was so helpful. Thank you for your kind feedback and we look forward to assisting you again.

April 18, 2026

The custom reservation sign with car we were there to purchase parked front row, welcomed at the door by Andrew, made our child feel seen and appreciated for his patience, VIP experience overall! More

by dmcbrown910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Campbell Ford responded

It’s wonderful that Andrew’s warm welcome and the custom reservation sign made your whole family feel special. We’re glad your child enjoyed the VIP treatment and that your Toyota was ready up front when you arrived. Thank you for choosing us for your used Toyota.

April 17, 2026

Professional and knowledgeable service Professional and knowledgeable service was demonstrated by Vince Hernandez and Austin Davey. I like working with both very much. More

by KRThomasson
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Davey
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Apr 17, 2026 -

Campbell Ford responded

Thank you for highlighting the professional and knowledgeable support from Austin. We’re glad your Ford Edge received attentive care. We hope to serve you again soon.

April 17, 2026

Small but mighty. Very knowledgeable and helpful and equipped to find exactly what you want. More

by Jgreen2580
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Campbell Ford responded

It’s fantastic to hear our focused approach helped you find exactly what you wanted. Thank you for sharing your experience. Mean Jean and the team appreciate your trust.

April 17, 2026

Mobile service by Campbell Ford to perform The Works oil change was very convenient. Jacob was the person who showed up, not Chris, and he was on time and fast. I will recommend Campbell's Mobile Service to More

by Arbie0
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Report | Print
Apr 17, 2026 -

Campbell Ford responded

It’s great to hear our mobile service arrived promptly and completed The Works oil change on your Ford Mustang efficiently. Thank you for recommending our mobile service to your friends.

April 17, 2026

Very easy to get along with. He showed me what he was doing to my car. More

by Kevtech55
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Report | Print
Apr 17, 2026 -

Campbell Ford responded

Our service team, led by Chris, is glad you found it easy to follow the process on your Ford Fusion. We believe transparency helps you feel confident in the work being done. Thank you for trusting us with your vehicle.

April 17, 2026

The dealership was clean, friendly, had awesome snacks and coffee options, they were efficient and meticulous, I felt absolutely zero pressure from anyone! I worked with Andrew Meeks, I’m lucky to have hi More

by Karlacanniff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

Campbell Ford responded

Thank you for choosing a new Ford Bronco Sport and for mentioning our clean space and variety of refreshments. We’re glad our team’s attention to detail and relaxed atmosphere helped you feel at ease. Andrew enjoyed working with you and is pleased that his honest approach guided you to the perfect fit.

April 17, 2026

I wish I could give Colin more than 5 stars he does everything to perfection More

by none31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Campbell Ford responded

It’s wonderful to hear that Colin delivered flawless service on your Ford F-150. Your five-star rating means a great deal to our team. We look forward to assisting you again in the future.

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