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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

April 24, 2026

They were very professional, friendly and courteous . Explained the repairs done to my car. My car is running great. Repairs look great. I would definitely recommend Campbell. More

by angeejackson1
Recommend Dealer
Yes
Employees Worked With
Jeff Hudak
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Apr 24, 2026 -

Campbell Ford responded

Thank you for sharing feedback about our team’s professional and courteous service. We’re glad the repair overview for your Subaru Outback was helpful and that it’s running smoothly. We appreciate your recommendation and are here for any future service needs.

April 23, 2026

Great experience Chris did a good job and explained everything Explained and told me everything he did and conditions of the car More

by MDAJAMAC1
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Apr 24, 2026 -

Campbell Ford responded

Thanks for sharing your feedback on the service for your Lincoln Navigator. We’re glad Chris walked you through each step and clarified the vehicle’s condition. Please reach out if you have any questions about your Navigator down the road.

April 22, 2026

No problem Haven't had a problem so far all is well would shop again Eric was always helpful More

by Jimrankel
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Apr 22, 2026 -

Campbell Ford responded

It's great to hear your Ford F-150 has been problem-free and that you’d visit again. We’re glad our assistance made a difference for you. Thank you for the five-star review.

April 22, 2026

Very good people especially Jason . Outstanding service friendly people very good Delership Best Ford location around More

by Donnydale59
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
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Apr 22, 2026 -

Campbell Ford responded

It’s wonderful to hear Tony and our team provided outstanding service for your Ford Edge. We’re glad you found everyone friendly and efficient. We look forward to caring for your Ford again in the future.

April 22, 2026

I was very happy with Campbell Ford. Corey was a good salesman and I appreciated him picking me up to take delivery of the 2009 Avalon. More

by stanley.may
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Campbell Ford responded

We’re thrilled Corey could arrange your pickup and delivery of your Toyota. Thank you for letting us know you’re happy with the process. Enjoy every moment behind the wheel.

April 22, 2026

Using the mobile service was easy and convenient. My recalled parts were replaced quickly and efficiently. Fast and friendly service! More

by fmercury39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Campbell Ford responded

It’s great to hear that our mobile service made caring for your Ford Fusion both easy and convenient. We’re glad the recall parts were swapped quickly and that the technicians were fast and friendly. Thanks for choosing us for your service needs.

April 21, 2026

great it's always good JASON In sales Heidi and Mark in body shop and all the techs great people More

by Jim Brown
Recommend Dealer
Yes
Employees Worked With
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Ditz
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Apr 22, 2026 -

Campbell Ford responded

Thank you for the five-star rating and for bringing your Ford in for service. Glen and our team are pleased to hear you enjoyed your experience with our sales, body shop, and service technicians. We look forward to assisting you again.

April 21, 2026

This was easy to schedule, started on time, and was completed without any follow-up needed and was completed in my own garage! Very convenient. Jake was personable, professional and thorough. More

by fpieplow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Apr 21, 2026 -

Campbell Ford responded

It’s great to hear scheduling was straightforward and our Mobile service completed your Ford Maverick maintenance right in your garage. We’re happy the team delivered thorough service without needing any follow-up. Thank you for choosing us for your vehicle care.

April 21, 2026

Technician showed up on time, was very professional and performed the needed recalls in a timely fashion. Very impressed. More

by IVAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Campbell Ford responded

Thank you for noting our Mobile technician’s punctual arrival and efficient handling of your Ford F-250 recalls. It’s rewarding to know their professional approach left such a positive impression.

April 20, 2026

I have always had good experiences with campbell ford. People were always pleasant and knowledgeable More

by Missydeforest
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
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Apr 20, 2026 -

Campbell Ford responded

It’s wonderful to hear our team has consistently been pleasant and knowledgeable. Thanks for trusting us with your Ford Mustang, and we look forward to your next visit.

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