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Campbell Ford

Niles, MI

4.7
2,551 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,551 reviews

April 09, 2026

Knowledgeable when asked a question. He was very nice and was done with my car in a flash! More

by carolyn.tillstrom
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Apr 09, 2026 -

Campbell Ford responded

We’re glad Chris answered your questions with expertise and made your Ford Escape service so quick. Thank you for sharing your positive experience. We look forward to assisting you again.

April 09, 2026

First this is Stefanie's mom. Tony is the man to see. He was professional but still relatable. He answered all questions. He showed me everything that had been done. I would like More

by Roeders17
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Apr 09, 2026 -

Campbell Ford responded

Thank you for sharing your experience and highlighting Tony’s professionalism and relatable approach. He’s glad his clear explanations and transparency stood out. We appreciate your recommendation and look forward to caring for your Mustang next time.

April 08, 2026

Dan was great. We did mobile service and it was wonderful, timely and very convenient More

by mgfelty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Campbell Ford responded

We’re glad our Mobile service arrived promptly and made servicing your Ford convenient. Thank you for taking the time to share your feedback. We look forward to assisting you again.

April 08, 2026

The body shop did a great job with my vehicle's repairs, explaining things, and were nice the whole time! More

by ebrinckm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hudak
Apr 08, 2026 -

Campbell Ford responded

Thank you for the five-star review. We’re glad our body shop team provided clear explanations and friendly service during your Toyota repair, and we look forward to assisting you again.

April 07, 2026

Loved the gentleman you sent out for mobile service! ! Great job 👏sir! Great job Campbell! More

by Uknowme28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Campbell Ford responded

Thank you for the 5-star rating. We’re glad Mobile delivered such great service for your Ford. We’ll make sure Mobile sees your praise.

April 04, 2026

Nice people. I love my truck! Eric vlad found me what I was looking for! Thanks! More

by JULIECAIN91385
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
Apr 04, 2026 -

Campbell Ford responded

Thanks for sharing your experience. We’re thrilled you love your Ford truck and that our team could match you with exactly what you wanted. Enjoy the ride!

April 04, 2026

They made it super easy and I appreciate that! I will be back to Ford Campbell More

by JULIECAIN91385
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Blad
Apr 04, 2026 -

Campbell Ford responded

It’s great to know we made everything easy for you. Thank you for your kind words, and we look forward to welcoming you back to our Ford dealership.

April 04, 2026

Keaton was great to work with. Knowledgeable, courteous, attentive and professional. He was very prompt in answering questions. Highly recommend! More

by LDSMITH720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Campbell Ford responded

It’s wonderful to hear that Keaton’s professionalism and prompt responses made your experience so positive. Congratulations on your used Toyota Grand Highlander Hybrid. Thank you for recommending us!

April 04, 2026

Prompt and polite. They did great work and I appreciate them coming to my house, so convenient More

by kateflood13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Campbell Ford responded

Thank you for sharing your experience with our Mobile service. We’re glad our team provided prompt and polite work on your Fusion right at your home. We appreciate you trusting us with your Ford.

April 03, 2026

It was a quick in and out visit. I appreciate the free car wash I got More

by Jesmopie17
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Apr 03, 2026 -

Campbell Ford responded

We’re delighted that Colin and our team could get you in and out swiftly and include a complimentary wash for your Ford. Thank you for trusting us with your service needs.