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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,551 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,551 reviews

April 14, 2026

Repair duration took longer than planned. Vince provided me with a loan vehicle. There were issues noticed within 24 hours of the repair. Vince had a technician inspect and the result is that More

by KRThomasson
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
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April 13, 2026

Campbell Ford Mobile and Fleet services make getting our vehicles serviced easier than picking up a gallon of milk. More

by Ndtgdj
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Apr 13, 2026 -

Campbell Ford responded

We’re thrilled our mobile and fleet services made servicing your Ford Edge as effortless as grabbing a carton of milk. Chris and our team are glad we could bring that convenience right to you. Thank you for sharing your five-star experience!

April 13, 2026

I've had bad luck with in house service, but mobil service is good. The end. More

by Brian.Myers.Bristol
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Apr 14, 2026 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 13, 2026

Fast appt. scheduling Prompt service. Pleasant waiting area. Appreciate the Ford Rewards plan. Thanks so much! More

by KAYOMAXB
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Apr 13, 2026 -

Campbell Ford responded

We’re glad Colin and our team could arrange a quick appointment and provide prompt service. It’s great to hear the waiting area was comfortable and that the Ford Rewards plan was valuable. We look forward to supporting your Ford again.

April 12, 2026

5 they all did good getting the car in and everything checked out . Filled me in on how everything came out. More

by kathy.hagberg1960
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Apr 12, 2026 -

Campbell Ford responded

Thank you for the five-star review. We’re happy our team got your Ford Escape in promptly, completed the inspection, and kept you informed about the results.

April 12, 2026

Friendly professional an work done right the first time The whole dealership is clean an everyone is awesome More

by firedeeker36
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
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Apr 12, 2026 -

Campbell Ford responded

It’s great to hear your Explorer was serviced right the first time and that everything felt professional. Vincent and the service team appreciate your praise of our clean facility and friendly atmosphere. We look forward to helping you again.

April 11, 2026

Just a couple of glitches but otherwise great. Chris Gamez was an excellent mechanic. I still have not received a quote on fixing the lock on the sliding passenger side door though. More

by hrlnwtsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

April 10, 2026

I have been extremely happy with the service at campbell Ford dealership the next time I shop for a new Ford truck I will highly consider campbell Ford. I bought my 2021 king ranch in wayland Michigan only More

by bobmillermsc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Campbell Ford responded

It’s great to hear you’ve been pleased with the service on your Ford F-150. Tony and our team appreciate you considering us for your next Ford truck purchase and understand the inventory challenges you faced. We look forward to helping whenever you’re ready for your next vehicle.

April 10, 2026

First time good. Everything went well. Shuttle was great help also. Fast service. Job done well More

by na13
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
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Apr 10, 2026 -

Campbell Ford responded

We’re happy your first service for your Ford Explorer went smoothly. It’s great that the shuttle service was helpful and that the work was completed quickly and effectively. We appreciate you choosing us and look forward to being of service again.

April 10, 2026

Very nice staff members all around, the service department made a good effort to keep me in the loop of the work being done. The dealership was well maintained and clean. And my old truck is still More

by JASONBPRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Campbell Ford responded

Jason, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford. We look forward to having you as a valued customer for many years to come!

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