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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,374 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,374 reviews

January 29, 2026

Every time I visit Campbell Ford I am greeted with smiles from all of the staff. Clean facility and everyone is very nice. I wouldn’t want to do business anywhere else. More

by kgenge1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

January 29, 2026

Very friendly and approachable staff. Great customer service. You can tell they care about their customers More

by Sballard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2026

Both had great customer service, explaining the process and working to get my vehicle back to me as soon as possible. Jeff explained to me the way the collision center works with State Farm when repairing More

by Brayfreeland
Recommend Dealer
Yes
Employees Worked With
Jeff and Heidi
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Jan 29, 2026 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

January 28, 2026

Service was done very quickly! Services were explained thoroughly! Very happy with everything at Ford. More

by JKCROUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

January 28, 2026

Jean was very helpful in getting the right vehicle and options i want. And she kept me updated throughout the hole process. I will work with Jean on my next vehicle More

by mleda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Campbell Ford responded

Thank you so much for your kind words for Jean and for choosing Campbell Ford! Please let us know if we can be of any more assistance.

January 28, 2026

Colin and the entire maintenance/repair crew are highly dedicated to getting your vehicle back on the road safely More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2026

Quick reply for setting up the appointment, great communication, and just making sure I was taken care of was amazing! More

by reggiewilliams2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 28, 2026

Zach was prompt and extremely courteous. . He informed me of the services offered For future appointments More

by Miami69mike
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 28, 2026 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2026

Great experience, quick and painless. Did a fantastic job getting me a great deal on the vehicle. Everyone there is very friendly and helpful, makes you feel like family. A+++ More

by timgenge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Dawson
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Jan 28, 2026 -

Campbell Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

January 26, 2026

Great customer service. Went above and beyond. The technician was friendly and his customer service was next level. More

by Erin
Recommend Dealer
Yes
Report | Print
Jan 26, 2026 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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