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Campbell Ford

Niles, MI

4.7
2,277 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,277 reviews

November 30, 2025

Vincent is a great representative in the service department for Campbell’s Ford. He is an exceptionable employee. He always discusses with the owner the problems that your vehicle has and he gives More

by drmarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

November 28, 2025

Everything was done in the time we were given. Everyone was very polite and worked to make both myself and my wife were happy. More

by pn289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 27, 2025

The best thing about this dealership is Vincent Hernandez. He kept me sane during the time they had my car. More

by heather86cowan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Campbell Ford responded

Heather, thank you for your business and this review. We're happy that Vincent and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 27, 2025

Quick and easy! Priced fairly,welcomed by staff. Over all a wonderful experience with the team. More

by CHENZO353
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
Nov 27, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

Nov 27, 2025 -

CHENZO353 responded

Thank you!

Nov 27, 2025 -

CHENZO353 responded

Thank you!

Nov 27, 2025 -

CHENZO353 responded

Thank you!

November 27, 2025

Service and valet team were excellent. The service team and the valet were both very satisfactory. More

by maryharriman713
Recommend Dealer
Yes
Employees Worked With
Valet team
Nov 28, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 23, 2025

Everyone from the ownership to the sales department to the service department is wonderful at Campbell Ford! More

by KFurryO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

November 23, 2025

I was not expecting to buy that day, but I wanted to see what or if you could help me, and I was surprised at how nice and helpful everyone was, my experience was more than awesome, it was truly unexpected, More

by tedhaskins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2025

Shuttle service was outstanding Austin Davey is outstanding Service Manager. I would highly recommend his department! More

by MCS.GOV65
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Nov 21, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

November 21, 2025

They were warm and friendly, worked with us in a timely manner it was a great experience More

by dsarratore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 15, 2025

Our technician was on time, explained what we needed and completed the job very quickly. More

by JKCROUCH
Recommend Dealer
Yes
Nov 15, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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