Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
2,232 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,232 reviews
October 12, 2025
From the time I called to after they fixed my car, I got the royal treatment, a young lady took me home and then picked me back up, Every person I saw treated me extremely well, you will have my business fo the royal treatment, a young lady took me home and then picked me back up, Every person I saw treated me extremely well, you will have my business for sure More
by johooverx1
Verified Customer
October 09, 2025
The mobile service department consistently delivers exceptional results, demonstrating strong professionalism, reliable work ethics, and positive attitudes. exceptional results, demonstrating strong professionalism, reliable work ethics, and positive attitudes. More
by mriggs112
Employees Worked With
October 05, 2025
We've never been treated with such care and kindness as we were at Campbell Ford. We've found a new place to buy our next vehicle! The service is the best, their technicians and staff are fabulous! we were at Campbell Ford. We've found a new place to buy our next vehicle! The service is the best, their technicians and staff are fabulous! More
by BEVERLYNOWAK4715
Employees Worked With
Other Employees :
Jordan Stopczynski
October 04, 2025
Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone professional. Nothing more to be said. I would highly recommend this shop to anyone More
by ROBERT.WISE.MBA
Employees Worked With
October 04, 2025
Nice clean dealership and all employee friendly and helpful service people were nice and helpful helpful service people were nice and helpful More
by BBARNUM43
Employees Worked With
October 04, 2025
We were looking to replace our 2014 Escape , our son-in-law saw the 2022 Escape at Campbell. We were greeted by Ronnie Bogle upon arrival, found the car and negotiated a deal. Looking forward to fu son-in-law saw the 2022 Escape at Campbell. We were greeted by Ronnie Bogle upon arrival, found the car and negotiated a deal. Looking forward to future contact with Campbell Ford. More
by sue.nilson
October 04, 2025
Mobile service is very convenient. Good service. Extra words are needed to meet 15 word minimum for review Good service. Extra words are needed to meet 15 word minimum for review More
by wheffelfinger
Employees Worked With
October 04, 2025
Fast friendly service. On time appointments. Helpful recommendations. Comfortable waiting area. Easy check out with pleasant cashiers. Always thanked for my business. On time appointments. Helpful recommendations. Comfortable waiting area. Easy check out with pleasant cashiers. Always thanked for my business. More
by KAYOMAXB
Employees Worked With
October 04, 2025
Everything was good as usual, but you didn’t rotate my tires as expected. I was told they’re getting older and will need to be replaced within the next few maintenance schedules, so I’m curious why they w tires as expected. I was told they’re getting older and will need to be replaced within the next few maintenance schedules, so I’m curious why they wouldn’t have been rotated anyway when I was told it’s part of routine maintenance. More
by DAVIDBEAS64
Employees Worked With
October 03, 2025
Vincent was great! The valet driver was also very good great service will return thank you! The valet driver was also very good great service will return thank you! More
by MIKERRODGERS
