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Campbell Ford

Niles, MI

4.7
1,783 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,783 reviews

January 04, 2025

Great, local Ford dealer. Very nice and accommodating! Eric was patient and knowledgeable. Thank you More

by bgbabb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I asked for quotes that I never received. They didn't seem to actually want our business. I needed to fix the ford fusion so I could sell it. We are trying to buy a new f150 but we're going t More

by Beth walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene
January 02, 2025

The car works great and the staff was friendly and professional. I test drive the car at night so I did not notice the 60 paint chips on the hood until I signed for the loan. There also was no owners More

by Pettyr96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Amos Campbell was an amazing car salesman. We just went in for an oil change and left with a beautiful new car. Amos was so helpful and explained every detail to me to ensure that I’d be com More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Prompt excellent customer service in taking care of my recall. Friendly and the mobile service was great More

by CISCOTT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lane
Jan 03, 2025 -

Campbell Ford responded

Thank you so very much. I will share with Brittany.

January 02, 2025

The service technician was nice and informative. He was very quick and couldn’t believe he still worked outside with it raining. More

by TMH817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Campbell Ford responded

Thanks for the feedback. Zach is very special to us. I will let him know how you feel.

January 02, 2025

A real time saver with the excellent mobile service. Very friendly and knowledgeable service professional More

by BABRUCE320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Jan 03, 2025 -

Campbell Ford responded

We are very proud of our Mobile Service Team. Thanks for the kind words.

January 02, 2025

Helpful and courteous, the dealership employees are great to work with. Love the courtesy shuttle. More

by PAR4EMTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Campbell Ford responded

Thanks for sharing.

January 01, 2025

The dealership was clean and comfortable and then people were friendly and helpful in buying my car. More

by joeschro21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Everyone that I have intetacted with, has always been very helpful and courteous. And I would highly recommend Campbell's. More

by KFAUGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney-mobile technician
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