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Campbell Ford
Niles, MI
1,995 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,995 reviews
May 22, 2025
Great experience overall. I have bought 4 cars at Campbell and Jason has been the salesman every time. Can’t wait to get another Ford from him! I have bought 4 cars at Campbell and Jason has been the salesman every time. Can’t wait to get another Ford from him! More
by skreinbrink16
May 21, 2025
This Auto dealership went out of it's way to do a factory recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But after picking up my truck from this Elkhart location and asking them is everything ok. As I was driving home, I stopped to look at the paperwork. It showed only a Oil change. I called the Elkhart dealership, they said couldn't do the recall on this day. Even though a appointment was made with their service manager saying it would be done right after the Oil change was completed. I was extremely upset and Vowed to Never go back to a Dealership that Fails to meet it's expectations. Two days later, out of the Blue. A service consultant from Campbell Ford called me. The female caller saw that my truck needed this Recall Work and asked if I would like their technician to do that work at my home. I was very happy that this was going to be taking care of! The technician came out on the scheduled day and quickly resolved the issue. The technician explained what the recall was about and that he just needed to reprogram the transmission computer. I was very happy with this Great Service and I be taking my truck to Campbell Ford in the future instead of the Disappointing Elkhart dealership!! More
by bobyadz700
Verified CustomerEmployees Worked With
May 21, 2025
Friendly staff and good work. Loved the clean car and pleasant experience. Thank you guys! Loved the clean car and pleasant experience. Thank you guys! More
by Cindy
Employees Worked With
May 20, 2025
Parts department and service people good to work with! ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. More
by JB
Employees Worked With
May 18, 2025
Service guy did a great job in a timely manner. Very nice guy. I will continue to use this service for oil changes. Very nice guy. I will continue to use this service for oil changes. More
by tblack417
Employees Worked With
May 18, 2025
Campbell ford is always polite, professional, and offers a perfect selection of solid, reliable vehicles. Very happy how I was treated again. a perfect selection of solid, reliable vehicles. Very happy how I was treated again. More
by danvineyard.realtor
Employees Worked With
May 18, 2025
Your finance people made the loan happen for me. They worked very hard for me. They worked very hard for me. More
by DJSNOWBUNNY
Employees Worked With
Other Employees :
I had Rodney as a salesman. Normally I deal with Erik. But I asked Rodney if Erik was there and he said he did not know him. After sale was final I saw Erik come in.
May 16, 2025
I was completely impressed with their service. They showed up on time and did not disrupt me while I was teaching. They showed up on time and did not disrupt me while I was teaching. More
by Lilac2001
Employees Worked With
May 16, 2025
Very good service and technician was very polite. Explained what he was doing and why the need for the replacement battery. Explained what he was doing and why the need for the replacement battery. More
by TOM.MCLAUGHLIN.RETIRED
Employees Worked With
May 16, 2025
