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Campbell Ford

Niles, MI

4.7
2,336 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,336 reviews

January 07, 2026

Amazing service. The process was so easy to schedule. The tech was on time, friendly, and thorough. The convenience of having mobile service can’t be beat! More

by RACHELHAUCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
Jan 07, 2026 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

January 06, 2026

The dealer is find it's just when I bought my used Ford edge no one told me the finance charges we going to be 8.4%,, .but that was my fault for not asking till it was to late. But it won't happen again. More

by roger195121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Campbell Ford responded

Roger, we're sorry to hear about your experience. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

January 06, 2026

They fixed my car and tried to investigate another issue we had with no luck, thankfully no more problems with it. They keep us informed and get the work done quickly More

by Mccannlaura865
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez, Vincent Hernandez
Jan 06, 2026 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

January 06, 2026

This is my third vehicle I have bought from Jason. He will get the deal done. More

by sarahmartin26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
Jan 07, 2026 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

January 05, 2026

Campbell has always been on top of everything their sales and service are excellent. Will highly recommend. More

by lhuys59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Blad, Vincent Hernandez
Jan 05, 2026 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

January 05, 2026

The staff were all Friendly, courteous, and patient. Answered all my questions. I drove three different vehicles. The salesman took his time with me and I never felt rushed. He was very professional. More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Campbell Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Campbell Ford are glad to have you as a customer.

January 05, 2026

Very good Normally I don't do surveys Good good No more. I don't like surveys etc. good bye. More

by KarinD
Recommend Dealer
Yes
Employees Worked With
Now
Jan 05, 2026 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 05, 2026

Corey was awesome to work with! It was a good deal and it was done nice quick unlike other dealerships! I recommend Corey and Campbell Ford! More

by thebandsundance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2026

Jacob was very knowledgeable and friendly Very professional and clean. He suggested what else needed to be down and had the price ready for me to see. Jacob you Rock More

by kk824363
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 06, 2026 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

January 05, 2026

The service dept is top notch. Especially their mobile service. Jacob was very professional and friendly. He represented Campbell Ford very well . More

by kk824363
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 06, 2026 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

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