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Campbell Chrysler Dodge Jeep Ram
Benton, AR
2,147 Reviews
Campbell Chrysler Dodge Jeep Ram is located in the heart of Saline County, smack dab between Benton and Bryant and is part of the Little Rock Metro. The owner lives five minutes from the dealership which allows him to attend school events for his three daughters who go to school in Saline County, active in a church here in Saline County where he and his family worship, and be found in the dealership every day talking with customers, both new and old. Stop on by and see the difference that being locally owned and family focused makes!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,147 reviews
April 09, 2019
Oil change and fuel service cleaning Adam was very helpful, informative and courteous. He got me a ride to and from my doctor when service work took longer than it was expected to. Adam was very helpful, informative and courteous. He got me a ride to and from my doctor when service work took longer than it was expected to. More
by crystal
Verified CustomerEmployees Worked With
Adam Pelkey
April 08, 2019
Great company Our salesman was awesome and worked with us to get within our budget. We are retired on a fixed income so our vehicle had to meet our specific needs. Our salesman was awesome and worked with us to get within our budget. We are retired on a fixed income so our vehicle had to meet our specific needs. Bobby took great care of us! More
by Jeepgirl fun 123
Employees Worked With
Bobby Payne, Terry Speer
April 08, 2019
3rd Vehicle purchase Love this place. The people and experience are great. 3rd time buying here and it couldn't get any better. Bobby Payne really helped us to find exactl Love this place. The people and experience are great. 3rd time buying here and it couldn't get any better. Bobby Payne really helped us to find exactly what we wanted, not just what they wanted to sell us. More
by CEELAM
Employees Worked With
Shannon Skidmore, Bobby Payne
April 08, 2019
Purchase of Used Ford Focus I recently purchased a 2013 Ford Focus SE and dealt with Carlos and Allan. The car was as advertised and both gentlemen processed the deal in a matte I recently purchased a 2013 Ford Focus SE and dealt with Carlos and Allan. The car was as advertised and both gentlemen processed the deal in a matter of minutes. I had a friend drive the car and I set up the payment with them talking to Allan. The little 5-Speed Focus is getting 42.5 mpg on the highway and happy with purchase. More
by Rick
Employees Worked With
Allen Armstrong, Juan Carlos Sardaneta
April 08, 2019
Smooth easy purchase Johnathan and sales staff was great from initial phone call all the way through final purchase. Straight business deal. No high pressure cheesy sales Johnathan and sales staff was great from initial phone call all the way through final purchase. Straight business deal. No high pressure cheesy sales pitch. Ask for him! More
by S Gately
April 07, 2019
Horrible again I’m done with this service department. I’ve taken my vehicle here over the years for different issues including a couple of weeks ago. More often th I’m done with this service department. I’ve taken my vehicle here over the years for different issues including a couple of weeks ago. More often than not, the issues do not get fixed when they tell me they are fixed. A few years ago, I took my van in before we went on vacation. It needed brake work and it had a vibration in the steering wheel. They called me to say it was fixed and I picked it up the morning we were leaving. As I left the dealership and got on the interstate, the vibration was still there. I immediately called them back and told them it wasn’t fixed and explained that I needed to bring it back fir them to fix it right then as we were supposed to be leaving on our trip. They told me they didn’t have any room to look at it and suggested I take it somewhere else. I did, and the other shop was able to get me in and was able to get it fixed. A few days later when we were on our trip, the brakes started making a grinding noise. After the trip, I told the service department about the noise and they looked at the vehicle and were able to eventually fix the noise after some work. That was the first time we had to go back because what we were told was fixed wasn’t and we had to go back. Another time as we were going to pick up our vehicle after some maintenance, they told us that they didn’t know where our vehicle was. It turned out that another customer left in our vehicle and the service center didn’t even realize it until we asked where our vehicle was. This last time we brought the vehicle in, we asked them to fix a shuddering of the vehicle as the accelerator was pressed, we asked to fix the DVD player that only worked some of the time, and we asked for the windshield wiper fluid line to be fixed, and for the brake noise (again). They called the next day and advised me of what they were going to do to fix the car, and also recommended a service bulletin that was supposed to smooth out the shifting through a software update. I said that was fine. When we pick up the vehicle, the shuddering seemed to be fixed, but the windshield washer fluid still wouldn’t work. We had to have it fixed the next day, and it seemed to work. We left for the trip and realized as we were driving that the shuddering was still there. We also noticed that the windshield wiper fluid didn’t come out very well and the brake noise was still there (they told me that they checked the brakes and they were fine). Once we got back from the trip, I take the vehicle back in and leave it for two days. They told me they couldn’t get it to shudder and told me they just had a little labor charge for cleaning out the windshield wiper fluid nozzles. I told them to keep it fir a second day to keep driving it to see about the shudder. I didn’t get any call on the second day, so I called at the end of the day to ask if I could pick it up and if they had found anything. The guy I spoke with told me he couldn’t tell from the notes if they had found anything, so I told him I was coming to get it. When I got there, I went in to pay my ticket and was shocked to see a labor charge of 1 hour at $125 to clean out the nozzles. My bill was just shy of $150 and the shudder wasn’t fixed. When I asked why I spent $1000.00 before my trip to fix the issue and it wasn’t fixed, the service adviser couldn’t tell me why it wasn’t fixed. The only reason I’ve taken my vehicle there fir work was because we have an extended warranty on the vehicle that was sold to us as a lifetime “bumper to bumper” warranty. in all the times I’ve taken it in fir issues, NONE of them have been covered under the warranty. I have zero confidence in the service department and will never take my vehicle there again. More
by Stan
Employees Worked With
Service manager not listed above
April 07, 2019
Very satisfied Very friendly and worked with me on getting the payment where I was comfortable with. The finance person, Terry Spears, was very helpful and nice to d Very friendly and worked with me on getting the payment where I was comfortable with. The finance person, Terry Spears, was very helpful and nice to deal with. Overall a pleasant experience. Highly recommend More
by Steve123
April 07, 2019
Amazing car buying experience I dealt with Barrett and Johnathan. Barrett had been dealing with me for a month and never lost patience with me. Johnathan immediately contacted me a I dealt with Barrett and Johnathan. Barrett had been dealing with me for a month and never lost patience with me. Johnathan immediately contacted me after inquiry even after 9pm on a Friday. Both made sure I had as much done before I arrived and then when I arrived they had the vehicles I was interested in waiting!!!! Allen was very helpful and friendly in finance as well. I couldn’t have had a better car buying experience and it was thanks to these three but especially Barrett with his patience and persistence! More
by Krislcia
April 06, 2019
Fair, honest, accommodating, fun They managed to accommodate just about everything I asked for, gave me lots of options to pick from, we’re very honest and genuine. They were both a l They managed to accommodate just about everything I asked for, gave me lots of options to pick from, we’re very honest and genuine. They were both a lot of fun to work with and made it a very enjoyable and pleasant experience! More
by Karis13
April 06, 2019
Awesome salesman Favorite part about the whole deal was my car salesman Johnathan Wallace. Took the time to find us the car that my wife has always wanted. Favorite part about the whole deal was my car salesman Johnathan Wallace. Took the time to find us the car that my wife has always wanted. More
by Justin
