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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews
Call Service Center (602) 264-2841

4,084 Reviews of Camelback Toyota - Service Center

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September 25, 2024

Everyone was polite, efficient and kept me aware of the status throughout the process I appreciated Jose and his team, thanks More

by VLCARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 27, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Jose and the team provided you with a great experience. Your appreciation means a lot to us, and we look forward to serving you again!

September 24, 2024

Excellent customer service. I felt well taken care of, and comfortable with the whole experience. More

by tkarsten12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Peterson
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Sep 25, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience with our customer service. Your comfort and satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again!

September 24, 2024

I don't think they did what I asked them to. , In my Tacoma 2034 More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Barnett
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Sep 27, 2024 -

Camelback Toyota responded

We understand how important it is to feel confident that everything requested was properly addressed, and we’d like to ensure your concerns are fully resolved. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can review your visit and take the necessary steps to make things right.

September 24, 2024

Over priced. The man at the emissions center laughed when I told him what it cost to reset a drive cycle. $440 was way out of line for a problem caused by the man More

by Stop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Rodriguez
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Sep 27, 2024 -

Camelback Toyota responded

We understand your concerns regarding pricing and appreciate your insights. We strive to provide fair and competitive pricing, and it's clear that we fell short in your experience. To address your specific concerns and discuss potential solutions, we encourage you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be more than happy to assist you and ensure that your experience is addressed appropriately.

September 24, 2024

Aaron Arce, who is in the Service Department, has been my advisor for some time. He is awesome! His customer service skills are on point, including communication and attention to his clients. Thank you! More

by JOECOLETTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Arce Service Department
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Sep 25, 2024 -

Camelback Toyota responded

Joe, we're thrilled to hear about your positive experience with Aaron! Our team takes pride in providing excellent service, and it’s great to know that Aaron's dedication made an impact. Thank you for sharing your feedback!

September 24, 2024

Open to service, attentive and accommodating service. This visit I was assigned Titus as an advisor, but I wanted to work with Adam so the guy that checked me in on arrival, stated the adjustment was pos More

by SML_6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Adam
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September 24, 2024

Excellent service and service rep. Was pleased with service and will continue to return to service department. More

by golna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel in service dept
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Sep 25, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our service team. Your continued support means the world to us, and we look forward to seeing you again soon!

September 24, 2024

I purchased two cars from camelback toyota and was very happy with their service. Stupidly, I went somewhere else for my next two Toyotas. I’ve owned 7 in total. I will be returning to Camelback next time. More

by Seeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who i worked with
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Sep 25, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experiences with us. We appreciate your loyalty and can't wait to welcome you back for your next Toyota. Your support means a lot to our team!

September 24, 2024

Very quick and easy. Very comfortable wait and helpful employees. Best Toyota in the valley More

by Sebastian Martens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tim
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September 23, 2024

The Service Advisor, Ryan was rude. I was doing transmission fluid change for my toyota corolla and told him I have Service coupons. Initially , he seemed very friendly and helpful. But More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Report | Print
Sep 27, 2024 -

Camelback Toyota responded

We're disappointed to hear about your recent experience and the concerns regarding your service bill. It’s important to us that every customer feels valued and respected throughout their visit. We'd like to make sure this issue is addressed properly. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can take a closer look and work to resolve this matter to your satisfaction.

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