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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews

4,084 Reviews of Camelback Toyota - Service Center

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October 09, 2024

Overall, I think they are the best! Toyota products are great and people at Camelback are friendly and responsive to issues. Mechanics are excellent. Prices are very high for repairs an More

by londavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee (service advisor)
Oct 11, 2024 -

Camelback Toyota responded

We're thrilled to hear you love our Toyota products and appreciate our friendly team. We strive for excellence in both service and value, and your insights will help us continue improving. Looking forward to seeing you again!

October 09, 2024

I enjoyed the accommodations that are provided for waiting customers. This was my first experience with Camelback Toyota service. More

by BIKENUT62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesman Xavier did a wonderful job for us.
Oct 11, 2024 -

Camelback Toyota responded

We're thrilled to hear you enjoyed our accommodations during your visit. We aim to make every experience as comfortable as possible. Looking forward to welcoming you back for your next service!

October 09, 2024

Had to go back and fourth on the what was covered under my warranty for an alignment issue. Vehicle did not have any issues before they worked on it. Finally did the alignment said it was good to go but ve More

by MCKINEY_KYLE7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie five stars
Oct 11, 2024 -

Camelback Toyota responded

We understand your frustration with the back-and-forth communication regarding warranty coverage and the ongoing pulling sensation you're experiencing. We take pride in providing exceptional service, and it appears we fell short on this occasion. To ensure a thorough review and resolution, we'd like to put you in touch with Jimmy, our Service Manager, he can be reached directly at cbtservice@vtaig.com

October 09, 2024

Chase, was very informal and helped me get the job done right, fast, and, easy. More

by skyegillson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 11, 2024 -

Camelback Toyota responded

We're thrilled to hear that Chase made your experience smooth and efficient. Your feedback means a lot to us, and we’re glad to have you as part of our community!

October 09, 2024

Prompt service and courteous! Service completed in a timely fashion! Michelle our service rep was able to answer my questions! More

by jimandinga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle 5 stars
Oct 11, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with our team, especially with Michelle. Providing prompt and courteous service is our priority, and your feedback motivates us to keep it up! We appreciate your support and look forward to serving you again.

October 09, 2024

Professional courtesy knowledgeable friendly on time his advise was good great service next oil change More

by RIHERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremiah johnson
Oct 11, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we look forward to seeing you for your next oil change!

October 09, 2024

Service team is friendly and helpful. The wait time for your vehicleto get service is too long. More

by arnonemichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 11, 2024 -

Camelback Toyota responded

We’re glad to hear our service team made a positive impression. We’re always looking to improve, and we appreciate your input on wait times. Your experience helps us enhance our service for everyone!

October 09, 2024

Good service and convenient . Service advisor Q Barrino is amazing and always delivers great service and us very honest. More

by MIYVAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino
Oct 11, 2024 -

Camelback Toyota responded

We’re thrilled to hear you had a great experience with Q Barrino. Our team strives to provide honest and convenient service, and your feedback means a lot to us. We look forward to serving you again!

October 09, 2024

Always professional… customer focused … quality of results … good communication with customer … friendly and respectful to me More

by tdorsey318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
Oct 11, 2024 -

Camelback Toyota responded

We're thrilled to hear you had such a positive experience with our team. Your kind words about our professionalism and communication mean a lot to us. We look forward to serving you again!

October 09, 2024

Always a pleasure going to Camelback Toyota. Their customer service is unmatched . It great knowing my maintenance services for my vehicles will be taken care of by the best. More

by Pascualvperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
Oct 11, 2024 -

Camelback Toyota responded

We’re thrilled to hear you enjoy your visits and appreciate our customer service. Keeping your vehicles in top shape is our priority, and it’s great to know you trust us for your maintenance needs. Looking forward to seeing you again soon!

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