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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews

4,084 Reviews of Camelback Toyota - Service Center

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March 02, 2025

Robert Gonzales is the best service advisor ever. He always goes the extra length to help and is super honest !! More

by mkimballabbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Robert. His dedication to providing exceptional service truly makes a difference. We appreciate your feedback and look forward to continuing to serve you!

March 02, 2025

Cam was great, he’s was very communicative and on top of answering the questions.I am not sure if they were techs or not but quite a few of the employees looked very unprofessional and were missing teeth. O More

by jonathan.rich208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jazmin Lopez was phenomenal. 10/10 I would recommend her to anyone. i forgot my sales guys name but he was great too!
Mar 04, 2025 -

Camelback Toyota responded

We strive to provide a high-quality experience and will address your concerns seriously. To learn more about the situation, please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

March 02, 2025

I felt the diagnostics were confusing. I came in for an oil change and because I was getting error messages on my camera. The recommended total work was over $1200. Are you serious? One of More

by Andy.Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lane
Mar 04, 2025 -

Camelback Toyota responded

We appreciate your feedback regarding your recent visit. We understand that the diagnostics may have been confusing and that the recommended services seemed excessive for your vehicle's age. Please know that our technicians are trained to prioritize your safety and only recommend necessary services. If you have further concerns or would like to discuss this matter, please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

March 02, 2025

Difficult recall to resolve done quickly and efficiently. Great service advisor. Comfortable lounge area. Small food service area handy but needs a better selection (more health concious) of food. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
Mar 05, 2025 -

Camelback Toyota responded

Thank you for your positive feedback regarding the recall resolution, our service advisor, and the comfort of our lounge area. We are pleased you were satisfied with your overall experience.

March 02, 2025

Very satisfied with the service. The turn around time to return my vehicle back same day was perfect. More

by michaellacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Mar 05, 2025 -

Camelback Toyota responded

Thank you for your very positive review. We are delighted to know that you were pleased with the service and that the same-day turnaround was perfect for you.

February 28, 2025

Amazing people Leroy and Marion went above and beyond to help with the right deal and the leasing staff Miguel was amazing. Very knowledgeable and caring people. More

by abosuyonov00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marion from sales was amazing and Miguel from finance felt like he was your brother. Caring and compassionate , very knowledgeable , and efficient
Mar 03, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Leroy, Marion, and Miguel. Our team strives to provide exceptional service, and it's great to know they made an impact. We appreciate your feedback and look forward to serving you again!

February 28, 2025

Titus Petty was amazing. He helped me recognize everything wrong with my vehicle, he adhered to my financial hardship, and assisted with setting me up with a payment plan. Aw More

by ASHLEE.HAUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus petty
Mar 03, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Ashlee! We're thrilled to hear about your positive experience with Titus. Our team is dedicated to providing excellent service, and it’s great to know he made a difference for you. We look forward to seeing you again soon!

February 28, 2025

Working with Lane is always a pleasure. never a bad experience when I go to Camelback Toyota. More

by AMBER_MARTINEZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
Mar 03, 2025 -

Camelback Toyota responded

Thank you for the fantastic review, Amber! We're thrilled to hear that your experiences with Lane and Camelback Toyota have been consistently positive. We appreciate your support and look forward to seeing you again soon!

February 28, 2025

I had an amazing experience with Camelback Toyota! The team was incredibly professional, patient, and thorough in guiding me through every step of the process. I truly appreciate their dedication and More

by kambalewasi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and team
Mar 03, 2025 -

Camelback Toyota responded

We’re thrilled to hear about your amazing experience with our team! Thank you for recognizing their professionalism and dedication. We strive to provide outstanding service, and your feedback truly motivates us. We look forward to serving you again in the future!

February 28, 2025

Friendly service and helpful. Service advisors go out of their way to help. Clean and nice waiting area More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus
Mar 03, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you enjoyed our friendly service and clean waiting area. Our team always strives to go the extra mile for our customers. Looking forward to welcoming you back soon!

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