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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,089 Reviews
Call Service Center (602) 264-2841

4,089 Reviews of Camelback Toyota - Service Center

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October 16, 2024

Peter was super helpful and understanding. Huge change from sales floor which we had a terrible experience. Will call Peter direct next time. Swore we’d never go back after being nearly scr More

by aaronjpederson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Oct 21, 2024 -

Camelback Toyota responded

Aaron, we’re thrilled to hear about your positive experience with Peter! It's our goal to provide helpful and understanding service. Your feedback about the sales floor experience is invaluable, and we appreciate you giving us another chance. We look forward to serving you again!

October 16, 2024

The staff is good. He knew what I need and try to explain any way to help me understand More

by MAXBUCK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the great feedback, Max! We're thrilled to hear our team was helpful and attentive to your needs. Your satisfaction is our priority, and we look forward to serving you again soon!

October 16, 2024

Lee Harris was responsive and professional. Here are the extra words needed for the review. More

by Anthony N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Harris
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the great feedback, Anthony! We're thrilled to hear that Lee made such a positive impression with his responsiveness and professionalism. Your support means a lot to us!

October 16, 2024

The service was performed in a timely manner and the vehicle returned washed and cleaned. More

by ericsimpson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
Report | Print
Oct 21, 2024 -

Camelback Toyota responded

Thanks for your feedback, Eric! We're thrilled to hear you had a great experience with our timely service and that your vehicle was returned in top shape. We appreciate your support and look forward to serving you again!

October 16, 2024

Robert Gonzalez is a great advisor. He’s very communicative and great at sending you updates on your vehicle right away. His personality is great and shows to be a true professional, al More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert gonzalez
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Oct 21, 2024 -

Camelback Toyota responded

Betsy, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Robert. His dedication and communication truly set him apart. We look forward to continuing to support you and your vehicle needs!

October 16, 2024

It was a very easy and fast process. I didn’t have to wait too long out in the lounge area. More

by DANIELADELGADO1798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 21, 2024 -

Camelback Toyota responded

Thank you, Daniela! We're thrilled to hear that you had a quick and seamless experience with us. Your comfort and time are important, and we’re glad you felt that. Looking forward to seeing you again soon!

October 16, 2024

It was a great first time experience servicing my car here. Thank you Camelback Toyota. More

by GABRIELLA.ARMENTEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
samuel
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Oct 21, 2024 -

Camelback Toyota responded

Gabriella, we’re thrilled to hear you had a fantastic first experience with us! Thank you for choosing Camelback Toyota. We look forward to serving you again in the future!

October 16, 2024

uriel was very pleasant to work with, all was smooth, the wait time was exact as was said 3hrs. The car looked great Thank you More

by J.CONSALVO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for your fantastic review! We’re thrilled to hear Uriel made your experience smooth and enjoyable. We strive for excellence, and your feedback means a lot. Looking forward to serving you again!

October 16, 2024

My service agent was great but the time estimate was a bit longer than expected. Overall, it was excellent. More

by dskinneraz1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent
Report | Print
Oct 21, 2024 -

Camelback Toyota responded

Thanks for your feedback! We're thrilled to hear you had a great experience with your service agent. We appreciate your understanding regarding the time estimate and will work on improving that aspect. Your support means a lot to us!

October 16, 2024

The experience was okay but just so sales oriented trying to get folks to spend as much as possible. Saw a woman that said she was gouged $1,200 but she was older and didn’t know very much. I was sold an ext More

by djv215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nit sure who the service advsior was
Report | Print
Oct 21, 2024 -

Camelback Toyota responded

Thanks for sharing your thoughts. We appreciate your feedback and understand your concerns. Our goal is to provide value and transparency. We'll continue to work on improving the experience for everyone. Your input helps us get better, so thank you for taking the time to let us know!

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