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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews
Call Service Center (602) 264-2841

4,085 Reviews of Camelback Toyota - Service Center

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March 07, 2025

They charge extra for credit card payments. They put wrong oil change sticker on my car windshield and they did not take complaints seriously. Definitely not to buy from that dealership More

by KARGO2047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
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Mar 10, 2025 -

Camelback Toyota responded

We understand that unexpected charges and small oversights can be frustrating. While we do offer multiple payment options to accommodate our customers, we’d be happy to discuss this further. Feel free to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for more details.

March 07, 2025

The worst service experience I’ve ever experienced and will never return to this dealership. More

by Youdontneedthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauro in Service Department
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Mar 10, 2025 -

Camelback Toyota responded

Providing quality service is important to us, and we take feedback like yours seriously. If you would be open to sharing more details about your visit, we would appreciate the opportunity to address your concerns. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can better understand what went wrong.

March 04, 2025

I bought my first Toyota at Camelback Toyota. My family has bought several cars from this dealership. We bring our cars there for service. Lately I feel you are not looking out for the customer. More

by bmorgan110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Mar 06, 2025 -

Camelback Toyota responded

Thanks for sharing your feedback. We appreciate your loyalty and understand your concerns regarding the credit card fee and service recommendations. Your trust is important to us, and we’re committed to improving your experience. We’ll take your comments to heart as we move forward.

March 03, 2025

Mauro was professional and courteous. Explained everything I had questions about. It was a pleasure to work with him More

by JUDY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mauro
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Mar 05, 2025 -

Camelback Toyota responded

We're delighted to hear that Mauro provided you with such a positive and professional experience. It's wonderful to know he was able to address all your questions and make your time with us a pleasure. Thank you for the feedback!

March 02, 2025

All was good except,again, they overinflated my tires. Should be at 32 psi. Saw that they were 39 as I drove off the lot. More

by ericnorth
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Noah was great
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Mar 03, 2025 -

Camelback Toyota responded

Thank you for your feedback, and we’re glad to hear that overall your experience was good. We apologize for the tire inflation issue and appreciate you bringing it to our attention. We'll make sure to address this to ensure it doesn't happen again in the future. Thank you for your understanding!

March 02, 2025

Very attentive service and friendly staff. Reliable parts. Now on our second car with the dealership. More

by KMAKGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali in sales, Joey in Service
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Mar 03, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience and appreciate your loyalty with us. Our team works hard to provide great service and reliable parts. Looking forward to continuing to support you with your vehicles!

March 02, 2025

Camelback Toyota is always consistent and a great experience! It’s always a pleasure working with Michelle More

by nstickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
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Mar 03, 2025 -

Camelback Toyota responded

Thanks for your wonderful review! We're thrilled to hear about your positive experiences at Camelback Toyota and with Michelle. Our team strives for consistency and excellence, and your feedback truly motivates us to keep it up! Looking forward to seeing you again soon.

March 02, 2025

Good welcoming fast services. Service done very welll and fast wi bring my cat bask for further service More

by tachie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Mar 03, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you and your cat had a great experience. Our team is always here to provide fast and welcoming service. We look forward to seeing you both again soon!

March 02, 2025

Was helpful. Easy to schedule appointment took care of the problem will come back next time More

by VIC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
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Mar 03, 2025 -

Camelback Toyota responded

Thanks, Vic! We’re thrilled to hear you found the scheduling easy and that we could help resolve your issue. We look forward to seeing you again next time!

March 02, 2025

Friendly competent service at this dealership Ride back to my house was very much appreciated More

by marianne.mulligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 03, 2025 -

Camelback Toyota responded

Thank you, Marianne! We're thrilled to hear you had a great experience with our team and enjoyed the ride home. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to assisting you again in the future.

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