Camelback Toyota - Service Center

The part I request was not in stock when I arrived but staff was very accommodating staff was very accommodating More

Quick service and thorough inspection Bring back the car washes after service. Prices are already high. Stop reducing the experience of the customer washes after service. Prices are already high. Stop reducing the experience of the customer More

Peter was able to communicate with me exactly what the technician found wrong. Very happy technician found wrong. Very happy More

Very polite and professional, and willing to assist me with all of my questions We're all good experience at the dealership in the service department with all of my questions We're all good experience at the dealership in the service department More

Absolute sham for everything from sales, service and communication. I believe that it is a Toyota culture. communication. I believe that it is a Toyota culture. More

JJ was outstanding. He listened, didn’t push ideas, made magic happen getting everything done same day and ultimately achieved what asked. Really pleasant experience and He listened, didn’t push ideas, made magic happen getting everything done same day and ultimately achieved what asked. Really pleasant experience and glad I took time to meet with JJ during my oil change of the car and traded in. More

Insult upon injury-high price for maintenance and charged an extra 3% when paid by credit card! an extra 3% when paid by credit card! More

I would give zero stars if I could. I have issues every time I need something done. I have to repeatedly call and leave messages for warranty services I have to use only through thier d I have issues every time I need something done. I have to repeatedly call and leave messages for warranty services I have to use only through thier dealership that go un answered. I absolutely despise coming here for anything. I am currently here for minor stains so I am having the Zack tek interior claim being processed. It's been over 4 hours!!! I could have had the whole car detailed quicker than that! Purchase extended warranties at your own risk!!!! This is not the first time of a extended wait either it's every time. More

A terrible experience altogether. I was sold a "lemon" car and have paid an extraordinary amount of money to have it repaired several times at Toyota Camelback to which they never rep I was sold a "lemon" car and have paid an extraordinary amount of money to have it repaired several times at Toyota Camelback to which they never repaired it in full. My car overheated and broke down several times and was in their shop 2 times in one week due to the same issue. My coolant was still draining out after I got it back for the "repair" they claimed to make, which cost me over 1200$. I brought it back with my concerns and Lorenzo told me they could not diagnose my car until Monday. I got set up with a rental car, but three hours later they called me back saying they filled it up with coolant and I can come get my car and told me they didn't think there was a problem but they didn't know. Three days later it drained out again and I had to bring it to a new dealership in which they informed me the repair was not fully done and my coolant was indeed leaking out into my water outlet. Upon checking my repair receipts, Camelback Toyota claimed they had repaired my water outlet just two weeks prior. When I contacted Lorenzo over this, he told me they would not take accountability or issue any refunds as I chose to not feel comfortable working with them and bring it to someone else, which is a blatant lie as I did bring it back to them and my concerns was blown off so I was given no other option. I would recommend to stay away unless you have unlimited money and don't care at all how the work is done and if your car is repaired properly. A disgusting show of complete carelessness. More