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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews

4,080 Reviews of Camelback Toyota - Service Center

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March 10, 2025

Love the way they treat me. Very timely, and let you aware of what they are doing. More

by LIMON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Mar 10, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you appreciate our timely communication and service. Your satisfaction is our priority, and we’re glad to have you as part of our community!

March 10, 2025

Good customer service, fast car maintenance appreciate the help that the employees give and share information that the customer needs . More

by BRADLEYQ41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Mar 10, 2025 -

Camelback Toyota responded

Thanks for your awesome feedback, Bradley! We're thrilled to hear you had a great experience with our team. Providing excellent service and helpful information is our priority. Looking forward to seeing you again for your next maintenance!

March 10, 2025

Probably won't go back to get services done, they could care less about the customers or even offering coupons More

by MARKOAVARONNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nyguen
Mar 13, 2025 -

Camelback Toyota responded

We appreciate your feedback and are sorry to hear about your experience. We strive to provide excellent service and would like to address your concerns. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for further assistance.

March 09, 2025

Great experience. Fast and efficient. I was expecting to wait for at least 4 hours. I was out in an hour and a half. My truck is running like a top thanks to the profe More

by DANALBA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel in Service
Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We're so glad to hear that your experience with our service department was fast and efficient, and that your truck is running great! Uriel will be thrilled to know his work made a difference for you. We truly appreciate your kind words and are glad you chose Camelback Toyota. We look forward to serving you again in the future!

March 08, 2025

I was impressed with Michelle's knowledge. She wrote down what i previously purchased and dates as well as informed me about prepay oil changes which I didn't know about. More

by geslinge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle with service.
Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that Michelle impressed you with her knowledge and helpfulness. It’s great that she took the time to inform you about the prepay oil changes, and we truly appreciate your feedback. We look forward to serving you again in the future!

March 08, 2025

Service advisor was great! Service was perfect. The service was completed in a timely manor and was perfect More

by AGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that your service experience was perfect and completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

March 08, 2025

I like getting their discount advertising BUT don’t like the consistency of the UPSELL for services especially when I have instructed the service tech of what I wanted! It’s a waste of MY time and yours!!! More

by ghostwarriorslr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
Mar 10, 2025 -

Camelback Toyota responded

Thank you for sharing your feedback. We apologize for the frustration caused by the upselling after you've already communicated your service needs. We understand how important your time is, and we will make sure to review this process to ensure that your preferences are respected moving forward. Your input is valuable to us, and we appreciate your honesty. If there's anything else you'd like to discuss, please don’t hesitate to reach out.

March 08, 2025

Brandon Moss is great! Amazing customer service and doesn’t push additional unnecessary products for my vehicle. Definitely need to retain, this true professional! More

by bkrumvieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Moss
Mar 10, 2025 -

Camelback Toyota responded

Thanks for your fantastic review! We're thrilled to hear that Brandon provided you with excellent service without any pressure. Your satisfaction is our priority, and we appreciate your support!

March 08, 2025

muy buen servicio y atención a los requerimientos que preguntaba amable buenas contestaciones a mis preguntas More

by fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
servicio
Mar 10, 2025 -

Camelback Toyota responded

¡Fernando, gracias por tu maravilloso comentario! Nos emociona saber que tuviste una excelente experiencia con nuestro servicio y equipo. Tu satisfacción es nuestra prioridad, y apreciamos mucho tu reconocimiento a nuestro esfuerzo. ¡Esperamos atenderte nuevamente!

March 08, 2025

Amazing service for my Toyota Tacoma Cesar has helped me with getting my service done More

by JAYSON1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cesar ojeda
Mar 10, 2025 -

Camelback Toyota responded

Thanks, Jayson! We're thrilled to hear you had an amazing experience with Cesar and your Tacoma service. Our team is dedicated to providing top-notch support, and your feedback means a lot to us. Looking forward to serving you again!

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