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Camelback Toyota - Service Center

Phoenix, AZ

4.6
3,997 Reviews

3,997 Reviews of Camelback Toyota - Service Center

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May 05, 2016

West Ballard is "our advisor" at Camelback. Our reason for continuing to use Camelback Toyota revolves around West Ballard. We have purchased several autos at Camelback and will continue to rel More

by Frank6315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West Ballard
May 06, 2016 -

Camelback Toyota responded

Hello, Frank, and thank you for writing a review about your experience with us. We know how important it is to build trust and relationship with our customers, and we are happy to hear that West has made sure to do this with you over the years. We look forward to continuing to do business with you! Thanks for choosing Camelback Toyota.

April 22, 2016

Always great Chris Mill always makes servicing my vehicle an easy experience. Goes out of his way to make every trip a positive one This last time, their shuttle More

by Walt Bartlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mill
Apr 22, 2016 -

Camelback Toyota responded

Thank you very much for your kind words. The Camelback Team values and cares about you, we appreciate your loyalty to us. We look forward to accommodating you in the future.

March 28, 2016

Very pleasant experience I felt like my service advisor did all he could to get my service covered under extended warranty, which made me happy. He also advised what work nee More

by evhead17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
Mar 29, 2016 -

Camelback Toyota responded

Greetings! We always want our customers to be confident when having their vehicles services here at Camelback Toyota, and we are very happy to hear that you had a great experience working with our team. Thanks for choosing Camelback Toyota!

March 23, 2016

Your can not beat the service and satisfaction at Camelback WE GET OUR VEHICLE SERVICED AT CAMELBACK TOYOTA. THEY ARE VERY PROMP, GET YOUR WORK DONE, TELL YOU OF OTHER WORK THAT NEEDS TO BE DONE THAT DAY OR AT More

by Betty38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marentes
Mar 25, 2016 -

Camelback Toyota responded

Hi Betty, and thank you for your kind words! We are very happy to hear about your great experience working with us here at Camelback Toyota. We look forward to continuing to work with you in the future!

February 20, 2016

Camelback Toyota is the best! This is the best dealership I've ever used. I came here about 20 years ago and now I'm back again. They are respectful and timely. More

by PM696123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Linter
Feb 23, 2016 -

Camelback Toyota responded

Hello, and thank you for your kind words! We are very pleased to know that your recent experience with us left you completely satisfied. Thank you for being a loyal customer to us for all of these year! Thanks for choosing Camelback Toyota.

September 20, 2015

Couldn't diagnose a bad battery I took my vehicle which is under warranty to this dealership because it required a jump start. They spent 2 minutes looking at the vehicle and blamed More

by Camelbacktoyotaserviceisterrible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Sep 23, 2015 -

Camelback Toyota responded

Hi, and thank you for your feedback. Here at Camelback Toyota, we know how important a vehicle is in the lives of our customers. We make it our mission to make owning and operating a vehicle as stress-free as possible. We never want our customers to feel as though we aren't concerned with fixing their vehicle or that we aren't treating them with respect. We apologize that you were left stranded with a dead battery. When we inspected the battery, we could not find any flaws with it. We understand your frustration and want to do everything possible to earn back your trust. Please reach out to Eric Murphy, Service Director, at 602-200-5583 so we can discuss your concerns.

September 13, 2015

Professional and caring. Found and repaired problem that other dealership could not even diagnose, bottom line, the best Toyota dealership, professional, knowledgeable, caring More

by barsoomian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Adams
Sep 14, 2015 -

Camelback Toyota responded

Hi, and thank you for your feedback! Here at Camelback Toyota, we know that our customers have a lot going on and they need to have a vehicle they can rely on. This is why we work to diagnose and repair our customers' vehicles in a timely manner and ensure they always have a great experience. We're thrilled to hear that you're satisfied - thank you so much for choosing Camelback Toyota!

September 03, 2015

Top notch, I HAVE GIVEN THE RATING THAT I HAVE BECAUSE IT REFLECTS MY EXPERIENCES EVERY TIME I HAVE GONE TO CAMELBACK TOYOTA FOR ANY REASON. IT IS INDEED, REFRE More

by Rev. Gordon Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hammers
Sep 03, 2015 -

Camelback Toyota responded

Hello, and thanks so much for your kind words! We're so happy that your experiences here have been great. It's our mission to make our customers feel confident in the services they receive here, and we're happy that you are. We appreciate your business, and look forward to working with you again in the future!

August 10, 2015

Excellent service dept for the past 20 years Camelback Toyota service dept has been our choice for for the past 20 years. Alphonso Delacruz was our previous adviser (promoted to supervisor) and More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Elizondo certified technician, Chris Mill, Alfonso DeLacruz
Aug 10, 2015 -

Camelback Toyota responded

Hello, Nancy! Thank you so much for writing about your experience here with us at Camelback Toyota. From day one, we've been out to not only earn the business of our customers, but their trust. We are so pleased to know that we've been fortunate enough to have you as customer for all of these years. Additionally, thank you so much for the kind words about Alphonso, Chris, and the rest of our staff. We hope to continue our business relationship for many years to come. We appreciate you - thanks for choosing Camelback Toyota!

August 06, 2015

10K Mile service visit Excellent service team! I purchased my Tundra at Camelback. It's been a very positive experience and this dealership demonstrates professionalism and More

by Josie720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mill, Louai Alsaadi, Lauri Vitali
Aug 07, 2015 -

Camelback Toyota responded

Hi, and thank you so much for your feedback. Here at Camelback Toyota, we always want our customers to be able to confidently walk through our doors knowing that they will be well taken care of. We are very happy to know that you are thrilled with your experience with us so far. We appreciate your business and look forward to seeing you back here at your next visit. Thank you for choosing Camelback Toyota!

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