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4,089 Reviews of Camelback Toyota - Service Center
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Verified Customer
February 23, 2024
I had an appointment at 3:30 and waited 45 minutes for someone to check me in. Jorge said no one called him over the walkie talkies but in fact someone did right in front of me. When I made the appointmen someone to check me in. Jorge said no one called him over the walkie talkies but in fact someone did right in front of me. When I made the appointment I marked that I will be leaving property and told him I'm leaving. He did not make me aware that the mechanic closes at 6. He calls me at 5:52 to tell me my car is finished, and hung up immediately before I can even ask a question. I arrived to pick my car up at 6:30-6:45 to find out it was closed. I went to the front desk and she did not have my keys. She called Jorge and he told her 'she did not let me know she was coming after hours' but he never told me the hours. I was under the impression I had until the dealership closes at 9. I had to be there for an extra 15-20 minutes waiting for the front desk lady to get into his locked office to get my keys. I’m not someone to complain but this service was so bad. I will not be coming back to this Toyota More
by Faithmohler
Employees Worked With
Jorge Rodriguez
February 22, 2024
I had a warning light come on in a 17 year old Prius and I feared the repair would be exorbitant!! They were able to find the cause of the light and expertly fixed it. I feared the repair would be exorbitant!! They were able to find the cause of the light and expertly fixed it. More
by Deborah
Employees Worked With
Jorge
February 22, 2024
Like clockwork. Fast, courteous service and frequent updates and a quick checkout. Plenty of space in the waiting area to relax and work (which I did). The servic Fast, courteous service and frequent updates and a quick checkout. Plenty of space in the waiting area to relax and work (which I did). The service department is dialed in. More
by JDDONOVAN1969
Employees Worked With
michael
