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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews
Call Service Center (602) 264-2841

4,083 Reviews of Camelback Toyota - Service Center

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May 14, 2024

The service advisor is everything to me. Mike Romero was my advisor and he was OUTSTANDING! More

by Mike Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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May 14, 2024

Great service and got me a ride with lyft. Took care of everything and in a timely fashion More

by GILRUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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May 14, 2024

Brought my car in for service with an appointment. A rental car was supposed to be reserved. When I arrived I was told no cars were available. So I left with my own vehicle. No service done. More

by barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rental car desk and Robert in service
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May 15, 2024 -

Camelback Toyota responded

We apologize as we've been experiencing an ongoing vehicle shortage due to manufacturer delays - our team is striving to accommodate our customers as best they can. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 14, 2024

Nice, courteous, explained the repairs well, his timeline was accurate and I was back on the road same day. More

by AzDavidB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Clark
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May 14, 2024

Mark as a service attendant great but they should change the oil every 3000 miles and my car star shaking after 75miles an hour witch it didn’t before the rotation I think they didn’t balance before there t More

by JS533230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eleazar Leija
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 14, 2024

Great customer service. Peter Nguyen was my service advisor and kept me updated throughout the time I was there on my car being serviced. More

by torigoe5639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter nguyen
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May 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 14, 2024

It was a great experience and it did not thank long at all and the guy that help me was really nice to More

by tape-vision-0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Borthwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 14, 2024

Michelle was great extremely helpful she was very polite kept me informed and very professional More

by RICHYCARBAJAL100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha Preciado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Machado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paloma Galvez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 13, 2024

Jeremiah was very friendly, clear and great service. Time expected. Thank you and keep the good service, More

by Ricardo Vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 13, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 13, 2024

It’s fast, accurate, and a comfortable place to wait. My service rep was awesome and helpful More

by zinzinatigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
May 13, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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