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4,084 Reviews of Camelback Toyota - Service Center
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May 19, 2024
We came in for our services- tire rotation and oil change. The time frame was great, 2 hours with appointment. However, when we left - our car had no hub cap. Cammeron and the manager said they will r change. The time frame was great, 2 hours with appointment. However, when we left - our car had no hub cap. Cammeron and the manager said they will replace it for us since Camelback Toyota was the last to touch the car. He did say hmm weird idk how that could have happened. I’m also curious how it could happen when the hub cap gets put on before the bolts of the tire. So- they just put the tire back, no cap, and let us drive off.. it could not have fallen off, it’s not clipped on. Anyway, buying the car was the worst experience and if you ask me all the incidents and inconveniences Camelback Toyota has given me in the last 9 months, you’d be grateful I didn’t post any other review but this.. More
by valenciafam4
Verified CustomerEmployees Worked With
cammeorn
May 19, 2024
Horse was rude when he called about what my car needed done. Then I called Saturday to see if my car was ready they transferred me went to voicemail. I called back and the guy finally just looked and the done. Then I called Saturday to see if my car was ready they transferred me went to voicemail. I called back and the guy finally just looked and the computer and said I don’t see your car here then he found. When the tow truck got there they said they don’t have my car in since 2023. They finally got it to me. More
by ambiecm11
Employees Worked With
jorge in service
May 19, 2024
Service writer always good but, sometimes your mechanics in the background are making unpleasant mistakes. Some of them are young duds so please , train them more. And please reintroduce the van drop on/off in the background are making unpleasant mistakes. Some of them are young duds so please , train them more. And please reintroduce the van drop on/off into the area back on. The dealership became so poor that can’t afford that “sweet “ service to clients? More
by marcelgarba
Employees Worked With
Peter Nguyen service rep.
May 19, 2024
We were misled & lied to. Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would be serviced right away, should be done in 2-3 hrs. We returned 3 hours later, to find the service hasn't yet begun.The only reason not one star is because we had an air condition place to wait with free coffee, tea, water. More
by claux.dtl
Employees Worked With
Titus did not keep tabs on the service.
May 19, 2024
Excellent ,great ,awesome, and fast thank you helping me out on my 1st time in camelback Quick and easy out on my 1st time in camelback Quick and easy More
by darkarchfiend82
Employees Worked With
May 19, 2024
Recommendations are conflicting each other meaning recommending the alignment and in second recommendation is for replacement of tire as 2 separate which is conflicting. Suggested to wording properly recommending the alignment and in second recommendation is for replacement of tire as 2 separate which is conflicting. Suggested to wording properly to protect conflict. And also extra charge on the credit card payment is burden to the customer. More
by AJAHSHOURASIA33
Employees Worked With
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