4,084 Reviews of Camelback Toyota - Service Center
Recommended unnecessary repairs (battery replacement), confirmed repairs were unnecessary by a third party (load test). Dealer refused to do anything else until battery was replaced saying they don’t beli confirmed repairs were unnecessary by a third party (load test). Dealer refused to do anything else until battery was replaced saying they don’t believe other parties testing More
The day after I bought my car I was pulling into a store and my car died. It would not start and had no power. I opened up the hood and the battery cables were loose on the battery and bar to hold the bat and my car died. It would not start and had no power. I opened up the hood and the battery cables were loose on the battery and bar to hold the battery was completely loose. The battery had jumped around and thrown the cable off to kill my power. I called my salesman. Told him the problem and I fixed it on my own. Easy but annoying. Yesterday I went to replace my air filter on the car.. when I was in for service 10 days ago I was told it needed replacing. I was shocked to see my AF cover not clipped down at all and completely loose on my air intake. One time I can forgive a mistake,but twice it's on your service dept. Slow down and please do your job correctly. I'm nervous now that my work is not being done correctly. No one has offered an apology or compensation for these mistakes. Get it together please. More
My Service agent “Q” is very polite and courteous. He keeps me informed of each step of progress and makes me feel at ease about my car repairs. He keeps me informed of each step of progress and makes me feel at ease about my car repairs. More
My Advisor, Uriel Garcia has been a great help and gave outstanding guidance and advice to make sure that I understood everything. Give him a big rise in $ outstanding guidance and advice to make sure that I understood everything. Give him a big rise in $ More
Worst experience ever. Over charging for a 3 year old transmission. 13000.00 should have been 8000. A transmission you couldn’t even get from Toyota because they weren’t ma Over charging for a 3 year old transmission. 13000.00 should have been 8000. A transmission you couldn’t even get from Toyota because they weren’t making them right now. No time for delivery. Tell me a need a control arm when none was needing replacement. I went to a second dealership an confirmed this information. Don’t use this dealership. They are a rip off. Wanted to charge me over 17000.00 for repairs. More