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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,089 Reviews

4,089 Reviews of Camelback Toyota - Service Center

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June 10, 2024

Poor service: failed to top off fluids as part of oil change. Cabin fan had obstruction after the service. Not before service. More

by PETER__DELLANNOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
June 10, 2024

Titus is phenomenal! Best I’ve ever had and is attention to detail is second to none!!! More

by bdechant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Titus provided you with phenomenal service at Camelback Toyota. Attention to detail is crucial in providing exceptional customer experiences, and we're delighted that Titus exceeded your expectations in this regard. We'll make sure to pass along your kind words to Titus. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 10, 2024

Chase is great and the level of service was superior today. His wlfollow through even after was top tier More

by JMROMIG77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We're delighted to hear that Chase provided you with great service and that your experience at Camelback Toyota was superior. Ensuring top-tier service and follow-through is important to us, and we're glad Chase exceeded your expectations. We'll be sure to pass along your kind words to him. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 10, 2024

Dealer de mi preferencia, siempre somos bien atendidos, ya sea que vayamos para hacer un servicio o en busca de una compra, todo el personal es muy amable, cortez, amigable y siempre dispuestos a ayudar, e More

by LORENAOSVALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Camelback Toyota responded

¡Gracias por su lealtad! Nos alegra saber que siempre recibe un excelente servicio en Camelback Toyota, ya sea que venga para mantenimiento o esté considerando una compra. Nuestro equipo se esfuerza por ser amable, cortés y servicial, y nos enorgullece mantener un ambiente limpio. ¡Agradecemos su recomendación del 100% para Camelback Toyota!

June 10, 2024

There are closer dealerships but. I always use Camel Back because of stellar service and quality performance. More

by E_LUVSYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your feedback! We greatly appreciate your loyalty to Camelback Toyota despite having closer options. Providing stellar service and ensuring quality performance are our top priorities, and we're delighted to hear that we've earned your trust. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We value your business and look forward to serving you again at Camelback Toyota!

June 10, 2024

Awesome job on the scheduled vehicle service we had completed. It looked great when they finished More

by JEFF_JONES80249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you had an awesome experience with the scheduled vehicle service at Camelback Toyota. Ensuring your vehicle looks great and performs well after service is our goal, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Camelback Toyota!

June 09, 2024

Toyota should hire more people like Mauro best customer service experience I've ever had there. More

by ebtsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your glowing review! We're thrilled to hear that Mauro provided you with the best customer service experience you've ever had at Camelback Toyota. Delivering exceptional service is a top priority for us, and we're glad Mauro exemplified that during your visit. We'll be sure to pass along your kind words to him. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future!

June 09, 2024

Excellent always kept me informed of the process of my service. Went above and beyond. More

by gsg2829
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience at Camelback Toyota and that our team kept you well-informed throughout the service process. Going above and beyond for our customers is what we strive for, and we're glad we could exceed your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 09, 2024

People were very helpful and very welcoming since I walked in the dealership very thankful More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyrus
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Camelback Toyota and that our team was helpful and welcoming from the moment you walked into the dealership. Providing excellent customer service and creating a welcoming environment are priorities for us. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 09, 2024

Technician Mauro was awesome and take in care of my truck with all the services he is really great person to work with. More

by KREC10186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Mauro provided you with awesome service and took great care of your truck. We agree, Mauro is a great person to work with, and we'll be sure to pass along your kind words to him. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Camelback Toyota!

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