Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews
Call Service Center (602) 264-2841

4,085 Reviews of Camelback Toyota - Service Center

Sort by
June 25, 2024

Good selection of trucks. Service was great we were taken care of quickly and professionally. More

by edz_ape2014
Recommend Dealer
Yes
Employees Worked With
Adam Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Grundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 25, 2024

Service techs didnt replace cabin air filter cover or glove box switch when i took my vehicle in for service. More

by TWASTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jul 08, 2024 -

Camelback Toyota responded

Thank you for bringing your recent service experience to our attention. We sincerely apologize for the oversight in not replacing the cabin air filter cover and glove box switch during your visit. This is not the level of service we aim to provide, and we regret any inconvenience this may have caused you. At our dealership, we strive to ensure that every service visit is thorough and meets our high standards of quality. Clearly, we fell short in your case, and for that, we are truly sorry. To address your concerns and rectify this situation, we would like to invite you to contact Jimmy, our Service Manager, directly at cbtservice@vtaig.com. Jimmy will personally look into your case and ensure that the necessary parts are replaced promptly and to your satisfaction. Thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to make things right and restore your confidence in our service department.

June 25, 2024

Aside from charging fees for a credit card, I have peace of mind after servicing my vehicle. More

by apena24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
Report | Print
June 25, 2024

The oil change was done in a very timely matter. I will bring my car back again for another oil change More

by michaelmay1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dinwid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryam Azari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 25, 2024

Very good sales experience. Respectfully our time and did. It try to upsell us to a car we did not eant More

by S&S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Adams
Report | Print
June 24, 2024

Robert Gonzales is always great to work with. He is honest and doesn’t try to upscale you on repairs or have things done before you need them. More

by bhoniberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
Report | Print
June 24, 2024

Michelle was wonderful She explained what needed to be done and why after I paid she went over the bill explaining when and what I will need to due for future service appointments More

by BEHNKEJ888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
June 24, 2024

The work in Toyota is really bad work on my rim and messed up my breaks More

by PRONNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 01, 2024 -

Camelback Toyota responded

We are very sorry to hear about your recent experience at Camelback Toyota's service department. At Camelback Toyota, we prioritize customer satisfaction and ensure high-quality service for all vehicles. We take your concerns very seriously and want to investigate this matter thoroughly. To understand what happened and find a resolution, we recommend contacting Jimmy, our Service Manager, directly at cbtservice@vtaig.com. We appreciate you bringing this to our attention and hope to regain your trust by demonstrating our commitment to excellent service.

June 23, 2024

I will not take my car anywhere else their service staff are always courteous and professional. Very satisfied with their services. More

by CGARIBALDI10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted was very helpful
Report | Print
June 23, 2024

Q it’s a great communicator & thorough with his explanation of what needs to be done with my Prius More

by annwatkins33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinterious
Report | Print
1
...
151
152
153
...
409