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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews

4,085 Reviews of Camelback Toyota - Service Center

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July 02, 2024

They do a great job all the time and take care of things at a timely manner. More

by SALVADORR661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
July 02, 2024

I enjoy coming to camelback Toyota the service is always good the wait is not long. More

by CharIenemims14@gmail . Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
this doesnt aply
July 02, 2024

I feel like I’m home, everybody is friendly and kind, I have very positive experience every time, I recommend 100% this dealer. More

by LORENAOSVALDO
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

The severice very friendly and they doing good job, I did not wait too long n it fast. More

by KOMPHABAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, he doing very good job and friendly
July 02, 2024

I purchased a 2015 Toyota Camry on May 10th. Within 12 hours of driving off the lot it was undrivable. It then spent over a week in the service department. After they told me it was fixed I have More

by maria robledo
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Yoanna Tona
1.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Camelback Toyota responded

Maria, thank you for taking the time to leave us a review. We are glad that we were able to replicate, diagnose and repair the issue. If you have any other further concerns, please feel free to reach out to our Service Manager, Jimmy, at cbtservice@vtaig.com. Thank you!

July 01, 2024

The service representatives are really nice, and great to work with. But the wait times can be ridiculous. Recently did a warranty tire replacemen, and it took 4 hours. It only took 45 minutes to proce More

by DAVIDHEIL.AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauro
Aug 07, 2024 -

Camelback Toyota responded

Thank you for your feedback and for your kind words about our service representatives. We sincerely apologize for the extended wait time you experienced during your recent visit for a warranty tire replacement. Your experience is important to us, and we aim to improve our efficiency. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can address this matter directly and ensure a smoother process for your future visits.

July 01, 2024

Service on Camelback is the best. No issues always friendly fast efficient ready to go on time More

by lavendercleaningservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i cant rate who i dont know
July 01, 2024

Communication was clear and service was good. Repair took slightly longer than expected but due to complexity of some of the work. Camelback service department hurried and got us back on the road More

by james.sanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
July 01, 2024

Not thorough. Lacking attention to detail. Messy. Caused damages. Communication was ok. Still need work done. More

by MIKE_DOUGLAS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian
Jul 10, 2024 -

Camelback Toyota responded

Thank you for sharing your feedback with us. We sincerely apologize for the lack of thoroughness and attention to detail you experienced during your recent service visit. Your concerns are important to us, and we regret that we did not meet your expectations. To address these issues promptly and ensure that the remaining work is completed to your satisfaction, please contact our Service Manager, Jimmy, at cbtservice@vtaig.com. He will personally assist you in resolving these matters. Thank you for bringing this to our attention. We value your feedback and look forward to making things right.

July 01, 2024

My favorite dealership for maintenance. Team provides excellent customer service and quick vehicle turn around. More

by Lainakhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q in maintenance us a 5 star!
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