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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews
Call Service Center (602) 264-2841

4,084 Reviews of Camelback Toyota - Service Center

Sort by
February 18, 2025

Very helpful, professional and on time with the repair! Mike Romero is always very responsive and helpful. More

by YLSHERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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Feb 19, 2025 -

Camelback Toyota responded

We’re thrilled to hear about your positive experience! Mike takes great pride in his work, and it’s wonderful to know his professionalism and responsiveness made a difference. Thank you for sharing your feedback!

February 18, 2025

I was promised a $500 gift card when I purchased car and never received anything after that. Very unsatisfied with this dealer. More

by CRISTIANHERNANDEZ04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Tommasino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Camelback Toyota responded

We understand your frustration and would like to resolve this matter for you. Please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com, and she will be happy to assist you further.

February 17, 2025

Worst experience ever had buying a new car never got a test drive kept at dealership over 4 hours did not get car till next day late not the time I had told them I would be home not shown how to operate a More

by DOMINICK.PIAZZA
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Camelback Toyota responded

Our goal is to make every interaction seamless and enjoyable, and it’s clear we missed the mark this time. This is definitely not the experience we aim to offer. Please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

February 17, 2025

Been coming here for my routine maintenance services and I really don’t mind waiting in the quiet waiting area upstairs. Everyone here is so nice and helpful. More

by ROLANDACURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemo
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Feb 18, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you enjoy our quiet waiting area and appreciate our team's hospitality. Your routine maintenance is important to us, and we're glad you feel comfortable while you wait. Looking forward to seeing you again soon!

February 17, 2025

Great experience! Went in for an oil change. Jaden was very helpful and kept me updated. More

by ELIZABETHRONSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Jacinto
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Feb 18, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Elizabeth! We're thrilled to hear that Jaden provided you with such great service during your oil change. Keeping our customers informed is a top priority, and we appreciate your feedback. Looking forward to seeing you again soon!

February 17, 2025

La atención es excelente muy lindas personas, ellos tienen los carros que se acomodan a tus necesidades More

by Smontiel1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ever Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and found the perfect car for your needs. We appreciate your support and look forward to serving you again!

February 17, 2025

Recent service headed by Michelle was excellent. It was very professional, efficient, and courteous. Thank you. More

by slk515
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe, Service Department
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Feb 18, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear that Michelle and the team provided you with such excellent service. Your kind words motivate us to keep delivering the best experience possible. We appreciate your support!

February 17, 2025

Great service! Convenient and efficient! Communication was excellent and we appreciated the notice on recommended services! More

by noemail_5030956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 18, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear you had a great experience with our service. We strive for clear communication and appreciate your feedback on our recommendations. Looking forward to serving you again!

February 16, 2025

Everyone should dealt with was great. Everyone was very friendly and made the whole process seamless. More

by kristi.etchechury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick P, Miguel silva
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Feb 17, 2025 -

Camelback Toyota responded

Thank you, Kristi! We're thrilled to hear that our team's friendliness and efficiency made your experience seamless. Your kind words motivate us to keep delivering great service. We appreciate your support!

February 16, 2025

The service was nice and extremely exemplary, the knowledge that was provided and extremely helpful. More

by TRUCTRANLE091573
Recommend Dealer
Yes
Employees Worked With
Marion Hopper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience and found our service helpful. Your feedback motivates us to keep delivering the best for our customers. We appreciate your support!

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