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Camelback Toyota - Service Center

Phoenix, AZ

4.6
3,902 Reviews

3,902 Reviews of Camelback Toyota - Service Center

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December 29, 2024

Muy buena atención y excelente servicio. Súper recomendable, eficiencia, rapidez, calidad, amabilidad y sobre todo respeto. More

by emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Jacinto
Dec 30, 2024 -

Camelback Toyota responded

Thank you, Emmanuel! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our service and values mean a lot to us. We look forward to serving you again!

December 29, 2024

When Toyota,RAV4 was returned after service was performed - I noticed 2 days later that a tire valve stem nitrogen cap was missing. Small detail but all details are important. The valve stem nitrogen cap - h More

by PHEREAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Jan 03, 2025 -

Camelback Toyota responded

Thanks for your feedback! We’re glad to hear you were satisfied with the service overall. We appreciate you pointing out the missing valve stem cap and will address this with our team to ensure attention to all details in the future. Your insights help us improve!

December 28, 2024

My second time working with Michelle. She is awesome and so helpful and patient. She really did her best for me. More

by AMANDA.MANOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
Dec 30, 2024 -

Camelback Toyota responded

Thank you, Amanda! We're thrilled to hear about your positive experience with Michelle. Our team is dedicated to providing exceptional service, and it’s great to know you felt supported throughout your journey. We look forward to working with you again!

December 28, 2024

Service was attentive, engaged, and the work was completed 1 hour earlier than estimated. Discount coupon was also applied as requested. More

by TAKETWO12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda, Service Advisor
Dec 30, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience with our service. Our team always aims to exceed expectations, and it’s great to know you appreciated the early completion and discount. We look forward to serving you again!

December 28, 2024

My oil change went smoothly and the technician was very helpful and friendly and done in good time! More

by evelynperkins12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia
Dec 30, 2024 -

Camelback Toyota responded

Thanks for the great review, Evelyn! We're thrilled to hear that your oil change went smoothly and our technician made a positive impact. Your satisfaction is our priority, and we look forward to serving you again soon!

December 28, 2024

My service writer is the best it wasn’t for him. I don’t know if I’d come to that dealer he’s in tune to my needs. What else can I ask for? More

by gstewart24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter N
Dec 30, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear that your service writer provided such attentive support. Our team is dedicated to ensuring a great experience, and it’s rewarding to know they made an impact. We appreciate your loyalty and look forward to serving you again!

Dec 30, 2024 -

gstewart24 responded

My service writer, Peter, Was the best his knowledgeable and my needs goes out of his way to please me what else can you ask for? Thank you Peter.

December 28, 2024

When I arrived at the dealership for my service I ended up standing around for about 10 minutes. People were walking past me but no one asked to help. The people that are in the service department should u More

by hetwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal in the service department
Jan 02, 2025 -

Camelback Toyota responded

It’s concerning to hear that your initial visit left you waiting without acknowledgment. We agree that every member of our team should prioritize making our customers feel welcomed and valued. However, we're pleased to hear that once you connected with your service writer, your experience improved. We’d like to ensure that future visits start on a more positive note. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com to share any further details or suggestions.

December 27, 2024

Michael French has been my point of contact for servicing my Toyota. He's very knowledgeable in his field, professional, and goes out of his way to help me. I just sent my other vehicle to be serviced by Cam More

by HAUGUELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
Dec 30, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Michael and our service team. Your trust in us means a lot, and we’re glad to provide you with quality service at competitive prices. We look forward to continuing to serve you and your vehicles!

December 27, 2024

Timeliness was on point. Service advisor was friendly and professional. Very knowledgeable and answered all questions and concerns. All that I asked to be done was done very More

by jsuerojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Cherewatenko
Dec 30, 2024 -

Camelback Toyota responded

Thank you! We’re thrilled to hear about your positive experience. Our team, especially Ms. Lane, works hard to provide great service, and your feedback means a lot. We appreciate your support and look forward to serving you again!

December 27, 2024

I always receive excellent service at Camelback Toyota. The work is completed timely and I received updates as the service is performed. More

by TBREND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Dec 30, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear you consistently receive excellent service and timely updates. Your satisfaction is our priority, and we appreciate your trust in us at Camelback Toyota. Looking forward to serving you again!

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