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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews

4,085 Reviews of Camelback Toyota - Service Center

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August 06, 2024

You guys did well on my zactek protection, finished quicker than usual on a Saturday too. More

by ANDREWBARREDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know my service advisor
August 06, 2024

The staff were very kind and professional. They got my service done in the amount of time I was told. I did not have to wait days or weeks for an appointment. More

by beheard27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
August 06, 2024

Everyone at Camelback Toyota are professional, knowledgeable, and so willing to answer any questions or concerns. I have purchased 2 vehicles from this particular dealership, and I have recomm More

by RJONES66MUSTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I really enjoyed my interactions with Titus. He gave great customer service during my visit. When the list of repairs was completed, Titus was very helpful in helping me determine the most criti More

by JVLW2001
Service Communication
Recommend Dealer
No
Employees Worked With
Titus in the Service Department-good
August 06, 2024

Always easy to schedule. Great at providing updates and have never had issues with the quality of the work completed. More

by CDWLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Ryan
August 06, 2024

Online booking excellent. Checkin prompt. Lyft credit appreciated. Car repaired on same day. Cost explained. More

by GKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Panang - service
Aug 07, 2024 -

Camelback Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our online booking, prompt check-in, Lyft credit, and same day car repair met your expectations. We always aim to provide transparent cost explanations. We appreciate your feedback and look forward to serving you again.

August 06, 2024

Nemo was very patient and helpful and didn’t get offended by my comments. I also like his professionalism and knowledge when explaining the services recommended. More

by STYLESENSE111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nemo
Aug 07, 2024 -

Camelback Toyota responded

We're thrilled to hear about your positive experience with Nemo! Our team takes pride in providing excellent service and we're glad to hear that Nemo's patience and professionalism made a difference. Thank you for sharing your feedback!

August 06, 2024

Me gusta que Mauro me atienda , es muy servicial y amable y te ayuda mucho a ver que necesitas en tu carro More

by Neldi Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro
August 06, 2024

The service department at Camelback Toyota is always exceptional. They provide accurate timeline of how long the service will take and also manage their scheduling very well. More

by nancyray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Harris
Aug 07, 2024 -

Camelback Toyota responded

Hi Nancy, thank you for taking the time to share your positive experience with our service department at Camelback Toyota. We are thrilled to hear that you found our timeline accuracy and scheduling management to be exceptional. We appreciate your feedback and look forward to serving you again in the future.

August 05, 2024

easy to make an appt. michael was nice and apologetic about the error on toyota’s end regarding my extra key fob More

by NOREEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from service
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