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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews

4,084 Reviews of Camelback Toyota - Service Center

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February 23, 2025

Update-02/23/205 - The had my truck for 48 hours and the issue has not been resolved but Andre from the shop tech was nice enough to tell me they are not going to do any additional work to resolve the issue More

by esegura0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
Feb 25, 2025 -

Camelback Toyota responded

We understand how frustrating it must be to have had your truck for so long without resolving the issue, especially after the time and effort you've already invested. It’s concerning that you haven’t received a timely response to your email. We haven't received an email from you yet, and we want to ensure that your concerns are addressed properly and promptly. Please contact Chris Quintana, as he mentioned he recently spoke with you. Alternatively, you can reach out to Katrina Coscarelli, Client Relations Director, at 602-264-2841.

Feb 26, 2025 -

esegura0921 responded

Hello, I gave Chris my phone number yesterday but looks like he was busy and today I was told he is off.

Mar 01, 2025 -

esegura0921 responded

Updated 02-28. The shop installed new tire thinking that would resolve the issue but now the steering wheel shakes at highway speeds. Working with Chris to hopefully resolve the problem soon as possible and he has promised to do everything he can to get this fix asap. Truck was purchased on 01-30-2025 and I still have not been able to enjoy my purchase.

February 22, 2025

Drove up, met my contact person and from there he explained what will be done to my vehicle and how long it’ll take. After that, he comes back 40 minutes later with my car. More

by CLARITAMAGBANUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitacker
Feb 24, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your smooth experience. Our team strives to keep you informed and get you back on the road quickly. We appreciate your feedback and look forward to serving you again!

February 22, 2025

Jorge The Service Representative was very knowledgeable. He is a great person and asset to your Company. I ca not wait to have your Technicians work on my car. Thanks for the time! Warm regards, Vilma More

by Vilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge in Service Dept.
Feb 24, 2025 -

Camelback Toyota responded

Thank you, Vilma! We're thrilled to hear about your positive experience with Jorge. Our team is dedicated to providing great service, and we can’t wait to assist you with your car soon. Your feedback means a lot to us!

February 22, 2025

Fast and efficient! Very reliable and quick to ask me if needed any questions/comments about the maintenance. More

by Giovanna Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott “Nemo” Barnett
Feb 24, 2025 -

Camelback Toyota responded

Thank you, Giovanna! We're thrilled to hear you found our service fast and efficient. Your feedback on our communication means a lot to us, and we’re here to ensure you always have the support you need. Looking forward to serving you again!

February 22, 2025

Great customer service always clean, can go in and ask any question and guaranteed you will get the best help you need More

by Haneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase
Feb 24, 2025 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service. Our team is dedicated to providing top-notch assistance and a clean environment. We appreciate your support and look forward to seeing you again soon!

February 22, 2025

The service was good I have no bad complaints about the place, very good job done More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Ted
Feb 24, 2025 -

Camelback Toyota responded

Thank you for your feedback, Brenda! We're glad to hear you had a positive experience. Your satisfaction means a lot to us, and we appreciate your support. If there's anything we can do to make your next visit even better, please let us know!

February 22, 2025

I am satisfied with the Services they did with my car. They did the Service shorter time than what l expected More

by NORA_PEREZ92
Recommend Dealer
Yes
Employees Worked With
Quatarius
Feb 24, 2025 -

Camelback Toyota responded

Thanks for your amazing feedback, Nora! We're thrilled to hear you were satisfied with our service and that we exceeded your expectations on timing. Your support means a lot to us, and we look forward to serving you again!

February 22, 2025

It was a very smooth process, Nemo was very professional and courteous. He kept me up to date with everything that was going on and showed me a bunch of options More

by DARREN.WARE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott "Nemo"
Feb 24, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Darren! We're thrilled to hear about your smooth experience and Nemo's professionalism. Keeping you informed and providing options is what we strive for. Your satisfaction means a lot to us!

February 21, 2025

We were pleasantly surprised by the curtesy of everyone involved in the transaction. We were satisfied with the price. We will definitely be a regular customer. More

by rclkefur84
Recommend Dealer
Yes
Employees Worked With
Chantz P in sales and Bryan in Finance
Feb 24, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear you had a positive experience and appreciate your kind words about our team. We look forward to welcoming you back as a regular customer!

February 21, 2025

Responsive, easy to get a quick appointment, friendly service, honest recommendations. Overall, another excellent experience. Have been a Customer for almost 20 years More

by kevin.masur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Jacinto
Feb 24, 2025 -

Camelback Toyota responded

Thanks for your kind words, Kevin! We’re thrilled to hear you’ve had such positive experiences with us over the years. Your loyalty means the world, and we’re always here to provide the same friendly and honest service you’ve come to expect. Looking forward to seeing you again soon!

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